Service Center

Real Reviews From Verified Customers

Carlos M.
5 out of 5
3/19/2024
Very good
Barbara H.
5 out of 5
3/19/2024
I was very pleased with the service. Appreciated the thorough explanation of issues with my vehicles and answers to questions.
Antonio C.
5 out of 5
3/19/2024
Keep the good work
Jacob P.
4 out of 5
3/19/2024
Service done satisfactory.
Dawn G.
5 out of 5
3/19/2024
Ok thanks
Edwin L.
5 out of 5
3/17/2024
Thank you for the good work
Frances K.
2 out of 5
3/17/2024
I will not be coming back for service. I paid to get my tires rotated and only the passenger side tires were rotated, not the drivers side. I painted different color nail polish on my tires before I went so I can tell. When I asked why the drivers side was not rotated, I was told it didn’t need to be. I guess because I’m a female the tech thinks I wouldn’t know any better. Also the service manager was trying to say I need new tires. My car has 25000 miles and the average lifespan of tires is 50,000 miles. When I told him this, his response was that he sees this a lot with the tires on the rav4. He told me to complain to Toyota about the tires. I will be contacting Toyota. I had hoped that Faulkner would be a trustworthy place to service my car. I will be finding somewhere else to service my car.
Josette R.
5 out of 5
3/16/2024
Shannon was truly so. Thank you for making my experience smooth :)
Tiffany G.
5 out of 5
3/15/2024
Very polite and explained everything and gave me a time frame as well.
John L.
5 out of 5
3/14/2024
She was a person a very good woman to do business with excellent person.
Sheila C.
5 out of 5
3/14/2024
Every person I spoke with was great, but Chanell was especially kind. I appreciated how efficiently the work on my car was completed
Premal C.
4 out of 5
3/14/2024
Across the board, all departments were great.
Thomas P.
5 out of 5
3/14/2024
Cristhofer is always friendly and courteous Is very professional in explaining necessary and suggested repairs Always pleasant to work with him as my service adviser
**** P.
5 out of 5
3/14/2024
Nice job
Sarah B.
5 out of 5
3/14/2024
Great job!
Jessica A.
4 out of 5
3/14/2024
Shannon is the best!!! He always answers all of my questions, and never makes me feel stupid. I feel like he takes great care of my car and I don’t have to worry about anything, because he will handle everything. He is a huge asset to your dealership!!
Darrell P.
5 out of 5
3/14/2024
Keep up the good work
Joyce C.
4 out of 5
3/14/2024
The wait wasn't that long,and Chanell and others made me feel important
Daniel B.
4 out of 5
3/14/2024
Shannon took care of the problem with his service team. He told me exactly what was going to be done and when it would be completed.????
Diana B.
5 out of 5
3/13/2024
All good. Thanks.

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