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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2908 reviews 69%
4 star 874 reviews 21%
3 star 94 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
Randy B.
5 out of 5
10/7/2024
Thanks to Rich, he made our experience with service excellent. Faulkner has a great service manager running the service department. I will definitely come back if needed for service. Thanks again, Randy
Pravin A.
4 out of 5
10/7/2024
When you asked to wash the car, they always excuse that there is a problem with system. I believe it is not correct but they simply want to deny the request. I have total three toyota vehicles. I got same answer for atleast Five times or whenever I go for service.
Rosemary B.
5 out of 5
10/6/2024
Efficient and friendly
Samith D.
5 out of 5
10/5/2024
Excellent
Gloria C.
5 out of 5
10/5/2024
Christopher M. It is very honest and professional. His services is excellent.
Michele W.
5 out of 5
10/5/2024
Cristhofer was a pleasure to work with. He told me it would only be an hour and he is a man of his word. I am completely satisfied with his help with all my concerns with my vehicle. In the future I look forward to him with all my work on my vehicle. Thank you, Michele W
Kristen L.
5 out of 5
10/5/2024
Very professional and quick
Kristen L.
5 out of 5
10/5/2024
Very professional and quick service
Margaret H.
5 out of 5
10/4/2024
Shannon is great, always pleasant and knowledgeable about the vehicles to insure the best experience for his customers.
Tolib R.
5 out of 5
10/4/2024
Amazing service
Dale B.
4 out of 5
10/4/2024
Shannon Haughney is the best!!!
Ernest S.
3 out of 5
10/4/2024
Why would I want a trade in appraisal on a brand new car I have owned only since September 3rd of this year.
Merry M.
4 out of 5
10/4/2024
I have been a Faulkner Toyota Trevose customer since 2002. I have purchased two cars there and in both cases, never went anywhere else for any service. My friends say I am a walking advertisement for Faulkner Toyota Trevose and its wonderful Service Department.
Lisa V.
5 out of 5
10/4/2024
We’ve been dealing with Shannon for many years and he’s the best! Always takes care of my car and my son’s care.
Charlotte C.
4 out of 5
10/3/2024
I noticed a new process for servicing cars. It appears to be a more personal experience between customers and employees. I was kept informed by texts and visits by Cristhofer which I appreciated. My car was clean when returned to me.
Debra B.
4 out of 5
10/3/2024
Chanell was very cordial and my inspection was completed in one hour.
Maureen M.
5 out of 5
10/3/2024
Shannon is always helpful.
Mary P.
5 out of 5
10/3/2024
I have never had a problem when dealing with Brad. He is always honest about what needs to be done on my cars. He explains everything and when the work is complete I am always satisfied. Thanks Brad!!!!
Lisa E.
5 out of 5
10/3/2024
Shannon was very nice and visit was quick.
Maria S.
5 out of 5
10/3/2024
Mr Montero was excellent and the staff quiet helpful.

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