Faulkner Toyota Trevose Auto Repair Service

Thank you!

I appreciate all your good job done .keep it up.with the team work.

Thank you for your care.

Wait times are extremely long even with appointments. Everyone was incredibly friendly and kind and helpful

Thank you!

First I want to thank Faulkner for being able to service my vehicle and give me a loaner car. I have no issues with Chris. He is polite and just doing his job. He did get a few dollars knocked off my bill but not enough. Here comes the bad stuff I bought two tires from you last May and I had a screw that looked liked it was in the tread and could have been plugged. There is no picture of this. Supposedly another tire had a nail. I do not see a picture of this either. I agreed to purchase all 4 tires. The tires and the rims have white stuff all over them and even bent. I understand the car is old but the tires look like ****. I took pictures but I didn’t say anything because I did not have time today. I had to be somewhere. About a year ago, I needed a brake booster and Toyota wouldn’t put it in. I took my old car elsewhere and had work done and it has been fine. I wanted to take my car to the same mechanic I have been using, but unfortunately, he was booked until next week and I had the screw in my tire. I remember speaking to Rich and he said I would have some comps when I came back in. It is because of this careless workmanship that keeps me away, besides the outrageous price. $958 for work that the mechanic should be embarrassed of.

David was very helpful explaining all details of service parts. And explaining the billitems

I found lots of scratches on my car body after servicing done. The scratches I found it is my car passenger side front wheel close body area. I am so upset to see this. Believe that for careless work.

Shannon was so helpful! We have bought 5 vehicles from Faulkner. Our service team is the best!

Very good

Excellent service!

Great service

Everyone was very professional. A pleasure dealing with the Faulkner crew!

Very satisfied. Thanks.

Chanelle was great. She's helped me out in the past & did a super job.

Chris was very friendly. He kept me informed of everything. He provided the pricing that I needed. I felt like he has great customer service.

Very good service and quality of work

thanks Shannan.!!! Great service

Shannon is the best but customer service is very cold

Attitude, acting like doing a favor or for free