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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Elizabeth P.
2 out of 5
9/10/2024
Service is too slow. I live an hour away & you all do not rven wash my car! You give me a voucher! Poor customer service
Robert L.
5 out of 5
9/10/2024
Tyler was great and very attentive, also Kevin Kearns the technician was very thorough.
Tammy D.
5 out of 5
9/9/2024
Ok
Hao V.
5 out of 5
9/9/2024
Great job Good service Nice people
Angela S.
4 out of 5
9/8/2024
Everyone went above and beyond to fix two problems on my vehicle on the same day.
Kathleen S.
5 out of 5
9/8/2024
Your team was great. Thank you
Mickey Z.
2 out of 5
9/7/2024
Sold me a car with no brakes on the rear and less than 30% on the front they fixed the back but told me that the front passed inspection with 30% left so in the next few months I will have to spend 3 to 4 hundred dollars to replace tell me how that is right not real happy and it is a proven fact that the sales people are your best friend until you walk out the door then they don't know you when you have a problem with the vehicle
Donald B.
5 out of 5
9/7/2024
Marc Diaz was an excellent service advisor.I thought he did a great job of keeping me informed on what was going on with my car.
Kevin S.
5 out of 5
9/7/2024
Brad is one of the very best you have. Excellent customer service skills. Extremely professional.
Kevin N.
5 out of 5
9/7/2024
The entire service experience was handled efficiently and professionally. I was completely satisfied.
Melissa S.
5 out of 5
9/7/2024
Great service as always. They asked if I wanted it washed but it didn’t get washed.
Kenneth M.
4 out of 5
9/6/2024
Tyler did a fantastic job! Very knowledgeable, explained patiently every question and concern I had. Helped me with finding discounts and helped me in making final decision in choosing a tire brand.
Kim H.
5 out of 5
9/6/2024
Marc was highly professional and kept us informed of the work being done in a timely manner! This was our first experience w Frank Leta service for our new preowned vehicle. We were happy with the work that was completed. We’ll surely be back. Thank you, Marc!
David W.
5 out of 5
9/6/2024
Tyler is one of the best service writers Leta has. Keep up the great customer service!
Ryan B.
1 out of 5
9/6/2024
Repairs were made very sloppy. Needs to be redone. Car was held an additional day. When i pointed out mistakes I was told to come back another time. Very poor service.
Steve V.
5 out of 5
9/6/2024
Great friendly and informative service?!
Maria G.
5 out of 5
9/6/2024
Marc did an excellent job caring for my MDX, ensuring I had the service maintenance needed to keep it in top condition. Highly recommend Frank Leta service department!
Gloria M.
4 out of 5
9/6/2024
Rachael was very knowledgeable and helpful answering all the questions that I had. My husband passed away last year and he always handled all our car maintenance. I appreciated all her kindness and help. I wants to request her as my service advisor the next time I come in for service.
Lauren M.
5 out of 5
9/6/2024
Tyler did a great job communicating with me throughout the day.
Stephen G.
4 out of 5
9/6/2024
I couldn’t be more satisfied then the service I received today Marc went beyond making sure my car got serviced for me Today excellent service he was kind patient With me I couldn’t be more pleased That’s why I bring my car into acura been doing that for 10 years with both our vehicles Excellent service

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