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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Michael B.
5 out of 5
1/23/2025
The service was great!
Chizor O.
5 out of 5
1/23/2025
Courteous, excellent and professional from Rachel Fowler. She kept me informed from start to finish.
Edward S.
5 out of 5
1/23/2025
In my experience & personal opinion, this dealership is top notch & highly recommended/successful for a reason. Prime example being the quality of staff/personnel they hire. My sales/service representative in particular, Aaron Barr, who has been phoenimenal since I purchased my vehicle with Frank Leta 4yrs ago. Great Job Aaron & the entire Frank Leta team!!.... #Leta4Life
Tameka P.
5 out of 5
1/23/2025
Nice people
Michael W.
5 out of 5
1/23/2025
Great professional service. Tyler greeted and welcomed me, listening to all of my concerns. After service was completed he explained everything so I could understand.
Joann S.
5 out of 5
1/22/2025
Aaron Barr always takes excellent care of me at Frank Letta Acura. Professional, helpful, polite and friendly. Joann
Kerryann K.
5 out of 5
1/22/2025
Aaron was very attentive and made sure I was informed at every step. Thank you to him and to everyone who helped with my little rocket ship aka car.
Martin T.
4 out of 5
1/22/2025
Racheal was very efficient. Went over the work that was going to be performed plus how long it would take. When car maintenance was completed Racheal went over the entire car status. The car was ready on time.
Alexandra L.
4 out of 5
1/21/2025
Aaron's customer service is outstanding & he is the reason I service my vehicle at this dealership! Keep up the good work, Aaron ????????
Sheila E.
5 out of 5
1/21/2025
Tyler was very knowledgeable & responsive in answering questions & completing the service on my vehicle.
Robin W.
4 out of 5
1/21/2025
Good service, very expensive.
Kenneth P.
5 out of 5
1/21/2025
25 year customer and always had great service!
Wayne B.
4 out of 5
1/21/2025
Rachel did a fine job
Natalie Sykora.
5 out of 5
1/20/2025
Racheal provided exceptional service during my recent car service experience. She went above and beyond to ensure everything ran smoothly and stress-free. She kept me informed with daily updates on the status of my car and promptly arranged a loaner vehicle as soon as one became available. I highly recommend Rachel for her professionalism and outstanding customer care.
Miguel N.
5 out of 5
1/19/2025
As always very satisfied with my service
Katie W.
4 out of 5
1/19/2025
This was my first oil change since purchasing my car in August. I’m so impressed! Everyone was so professional and kind. Rachel was extremely attentive and took the time to explain my service contract. She gave me updates on my service and kept me on the loop on my wait time. I mentioned I had a little scratch on my door. A gentleman who wasn’t attending to me immediately got up and went to look at my door. He even took the time to get the mark off of my door. So far I’ve been super impressed with your dealership. I will continue to refer you to my friends.
Jeffrey (Scott).
5 out of 5
1/19/2025
Everything was great
Brett B.
5 out of 5
1/19/2025
Marc was great.. How someone who works and deals with the public should be. Great service!!
Peter Rost.
5 out of 5
1/18/2025
Friendly, professional service.
Todd S.
5 out of 5
1/18/2025
I like that they keep you updated while they are performing the service on your vehicle by text message!!!

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