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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Michael K.
5 out of 5
11/24/2023
Great job at efficiently getting the vehicle serviced and out and keeping me informed throughout
Kevin M.
4 out of 5
11/23/2023
Once again, Brad Lehmann went above and beyond. I’m so grateful for his expertise, patience, skillful communication, and impressive ability to anticipate and respond to possibly newly-discovered problems with my old car (2001 CL Type-S)! Because of my car’s age, I worry a great deal about the unknown and inevitable parts failures. Thankfully, I have the wonderful mechanics at Frank Leta and Brad to take care of my car!!! They are AWESOME!!!
June M.
5 out of 5
11/22/2023
Thank you for the warm welcoming and quick service!
Jacquelyn H.
5 out of 5
11/22/2023
Excellent service!
Douglas B.
5 out of 5
11/22/2023
As always a great experience. Too many TVs and boisterous music in waiting area but the attendant helped reduce it a bit. Thanks for snacks. Could use a caffeinated tea! Thanks
Nichole S.
5 out of 5
11/21/2023
Brad was fantastic!
Shelita W.
5 out of 5
11/21/2023
Cougar always makes sure I have a top notch experience
Lisa T.
4 out of 5
11/21/2023
Service was excellent from the time I drove in and out! So glad I purchased my car from LETA
Cory H.
5 out of 5
11/21/2023
Great service as always
Nancy D.
5 out of 5
11/20/2023
Friendly, efficient and wonderful staff!!!
Pratap C.
5 out of 5
11/20/2023
Excellent service !
Amanda G.
5 out of 5
11/20/2023
Aaron was terrific from the time I checked in through completion of my scheduled service. He explained everything, made sure to answer my questions, and made the experience an easy one. Thanks, Aaron!
Matthew T.
5 out of 5
11/19/2023
Brad was phenomenal to work with during my last visit. Took care of all my needs while providing exceptional service. He is a real asset to your organization!
Joleen R.
2 out of 5
11/19/2023
Arron was great and very helpful. The service was great. I wasnt happy about my car not getting washed or vacuumed out and was given a free car wash ticket but 1 wash does not replace the inside detail. I was disappointed to get my car back dirty after I drove over a 100 miles to get service from this location.
Michael H.
4 out of 5
11/18/2023
Great service. Received a completely unexpected bonus of a 24 MDX loaner. And was pleasantly shocked at the reasonable charge for fixing and buffing out a ding from a fallen tree limb. Dave kept me informed and delivered everything as promised. What’s to not love? Thanks, guys!
Neh R.
5 out of 5
11/18/2023
Aaron was very helpful and made sure that I had a pleasant experience.
Don G.
4 out of 5
11/18/2023
Brad is exceptional at his job. I was hesitant about leaving my special car in a stranger’s hands but after meeting Brad, I was comfortable with the situation.
Sally T.
5 out of 5
11/17/2023
He did a superb job- very nice! Would definitely ask for him again!!
William M.
4 out of 5
11/17/2023
Repair cost wasn’t as much as I thought it was going to be. Thank you!
Jose C.
5 out of 5
11/17/2023
Thank you Aaron for all your help and see you soon!!!

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