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Real Reviews From Verified Customers

Service Center Review Summary

5 star 345 reviews 66%
4 star 108 reviews 21%
3 star 10 reviews 2%
2 star 30 reviews 6%
1 star 33 reviews 6%
Review Us
Delynn F.
4 out of 5
4/5/2024
Everything was as expected
John M.
5 out of 5
4/5/2024
Friendly staff. Clean restrooms.
Mark L.
5 out of 5
4/5/2024
Great job!!!
Vickie S.
5 out of 5
4/4/2024
He was very polite, efficient, and helpful!
Anjelica G.
5 out of 5
4/4/2024
Excelente
Deborah H.
5 out of 5
4/4/2024
I've been very please with the service of my vehicle I've receive from John Roberts Toyota!
Angela H.
5 out of 5
4/4/2024
Steve is great an always doing what's best
Coy R.
5 out of 5
4/3/2024
Did a great job
Sandra T.
5 out of 5
4/1/2024
So professional! Thank you so much!!!
Jeffrey C.
1 out of 5
3/31/2024
The quote of $2100 for replacing a headlight ballast and a wiper motor seemed designed to send me elsewhere. I purchased the parts and completed both replacements in under three hours despite no experience in auto repair.
Charlene N.
4 out of 5
3/30/2024
A very efficient service department. Javier and his staff get the job done, and the customer gets immediate feedback. There is explanation of what has been done. Also, the customer is told if anything else needs to be done. There is no pressure from service department staff. The facility is spotless. The service department staff is mannerly and welcoming.
Ricky F.
5 out of 5
3/30/2024
Very professional and got my truck in and out of the shop quick that means a lot to the customer
Delois B.
5 out of 5
3/30/2024
Good service
William B.
5 out of 5
3/30/2024
Very pleasant people
Barbara H.
4 out of 5
3/29/2024
Steve was so helpful explaining the prices on the different brands, no pressure which one to buy. Let me choose my own tire. I was in and out on time. Wonderful job . I will be back for my next service!!
Larry M.
4 out of 5
3/29/2024
Quickly and professionally done. 5 star.
William S.
5 out of 5
3/28/2024
Very clean shop and was in and out very quickly
Chris R.
5 out of 5
3/26/2024
Very good service!
Jonathan B.
4 out of 5
3/26/2024
Steve Cline is a gem of a person to deal with. Only on that knows more about toyotas than me!!!!
Barbara H.
5 out of 5
3/26/2024
Service was great !! They were on time with my appointment in and out !! Steve and the other guy was great explain what I needed.

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