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Real Reviews From Verified Customers

Service Center Review Summary

5 star 147 reviews 70%
4 star 45 reviews 21%
3 star 4 reviews 2%
2 star 6 reviews 3%
1 star 8 reviews 4%
Review Us
Anieka M.
5 out of 5
5/17/2024
Great service by quality professionals!
Sean L.
4 out of 5
5/15/2024
Job took longer than expected but Tim was a gentleman and made sure we were taken care of.
Christopher H.
1 out of 5
5/15/2024
We ordered a replacement part and bought the vehicle in to put on the replacement part that was ordered. The check engine light came back on after we departed. I’m tired of paying for diagnostic issues only to have the same problem happen again. Frustrating
Zendra T.
5 out of 5
5/14/2024
Thank you. Ivwas in and out and everyone was knowledgeable.
David O.
2 out of 5
5/12/2024
I received a letter stating that " the remedy is now available for your vehicle " so I booked an appointment only to discover that the part was not actually available and I would be informed when it was and would have to return to have the recall performed. I feel that my time has been wasted unnecessarily not by Matt Blatt Kia but by Kia corporate. Please revisit the procedure for correcting recalls and a couple free oil changes would help me feel better about the infringement of my time.
Denise A.
5 out of 5
5/11/2024
Top notch service. Friendly, engaging and professional staff. No walt, Alan the service manager greeted me right away and took care of everything from there. Comfortable waiting area with great coffee. Service took less time than I expected. Was completely satisfied with my service at Matt Blatt Kia!
Janique W.
5 out of 5
5/10/2024
Tim was awesome he went above and beyond such great person thank u tim
Carlton M.
5 out of 5
5/10/2024
Tim is very professional and i want to personal thank him for taking care of my car.
Starr W.
5 out of 5
5/10/2024
He’s great always helpful.
Leonard G.
4 out of 5
5/7/2024
Fast service, and an issue that I didn’t know about (head light) was also addressed. Very satisfied!
Frank G.
5 out of 5
5/6/2024
N/A
Tracy N.
2 out of 5
5/4/2024
I am quiet upset and dissapointed that I woke up early to be their to the Matt Blatt service center for a 9:30a appointment to get 4 new tires put on my vehicle.I waited a hour before my car was taken in to get tires put on to be disappointed and told that the servicing guy took 2 other cars in front of mine. What's the point of making an appointment. I will purchase tires from some place else.
Tina M.
5 out of 5
5/2/2024
My experience today was great. Tim greeted me and got my tire fixed and had the car back to me by the afternoon. Fantastic service all around! Thank you Tina M
Waysia W.
5 out of 5
5/1/2024
Very professional and answered all questions and concerns!
Ruthline G.
1 out of 5
4/30/2024
When my vehicle was service for theft & vandalism on Nov. 2023 the mechanic assigned to repair the mechanical problem only reviewed/repaired the steering while and other surface problem but failed to conduct an adequate multipoint check because my brakes were not reviewed. My oil levels were not reviewed which which by the time they received my car I was due for an oil change anyways, and my vehicle was never turned on to see if I had any error lights flashing on my dashboard prior to releasing it.
Ivan M.
5 out of 5
4/30/2024
Very happy with my last visit. Very efficient!
Sarah N.
5 out of 5
4/30/2024
Good timely service.
Dawn B.
5 out of 5
4/30/2024
Mindy is always a pleasure to work with
Kristin R.
5 out of 5
4/30/2024
Great experience today! Super quick service.
Valerie W.
5 out of 5
4/29/2024
Allan was great

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