Teresa was relentless in determining the problem with my stereo and then repairing it to my absolute delight????
The associate was very helpful and kept me updated on the status of my vehicle and most importantly had me in and out.
Chris has always been friendly & professional every time.
Mahogany Nolen was great to work with and went over all of the recommended repairs and maintenance that was necessary for the continued performance of my Avalon.
I literally don’t understand before I took my car in 2 weeks ago it was fine and when I brought it in today they found a bunch of problems and It didn’t start until my last appointment and nothing was resolved
Teresa Wilson is great like always. Very polite and to the point. I make sure everytime I go she is the one taking care of me. Because with Teresa things won't slip thru the cracks.
Excellent service as always
Thanks for always being honest about what I need.
I’ve been buying new Toyotas from Germaine for almost 3 decades and when I say I’m satisfied I’m satisfied. I hope you’ll be there when I need you so far that’s been the arrangement whenever I needed Germaine Germaine was there, so I’m satisfied with Germaine. May God bless you all.
Thank you for taking me as a walk in for my tire emergency! Appreciate the empathy I received in my situation. Will see you soon for my next oil change!
First I would like to thank Germain Toyota Services.I would like to thank Matthew J Koch ,he is very nice and professional at his way by built-up trust with the customer and he take care of the problem since beginning till it's over and he called and send massages to solve my problem with the car till it is done he he followed up with me till my car done and told me the good news so I can come to get my car . He is a very good person and he smiles to let you feel everything will be Allright.It is very important to have a great customer service employee like Matthew. Thanks so much for you all and Good luck always.
Great service from entire staff. Very friendly and courteous.
I appreciate the time it took to service the car. It took less time than I expected. Also,the questions that I asked were answered to my satisfaction.
Excellent customer Service !!!
All of my vehicle services have been great so far and I have been coming here since 2017.
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