Geri-Lynne has always been great to work with when getting service. Super respectful, friendly, and understanding not just to me but others that were there getting service.
You are fortunate to have Geri-Lyn as your employee. She is very clear as to process and cost, as well as efficient.
Always pleasant, informative, answered all questions in a professional manner and has a great sense of humor during stressful moments. Jeff and Joe have perfect personalities for this challenging and confrontational assignment.
Additionally I would like to commend your parts department manager, Stacey, she was also a great help, communicator, sincere with great advice. Your lucky to have these three common sense oriented people as your employees out front dealing with the public.
Always polite and professional
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Good job. Turned it around quickly!
Jeff took the appointment. Geri Lynn serviced me when I arrived. The service here Is excellent. They are friendly. Attentive to detail and Provide a great experience every time I come for service.
The absolutely the best and honest service. Thank you!
Geri-Lynn is always courteous and professional.
Jeffrey S Nealis just one hell of a good guy
Always cordial, funny and in a jolly good mood
I have always had a pleasant experience and wouldn't ever think of going anywhere else.
Also a shout out to the other staff and importantly to the highly trained mechanics
Excellent service as usual
No we are 100 % unhappy with the service. The car was never diagnosed. We have a had a great relationship for Several years. I will be happy to discuss our disappointment with your service.
I would really appreciate it if we can get this problem resolved quickly as we don't feel the car is safe to drive.
Sincerely
Bruce Berfield
****-****-xxxx
Great service as always. You spoil me.
Excellent as always!! Thank you to Jeff for fitting me into the schedule and taking care of my concern.
Jeff, Joe and their team did a great job, as alway!!
He was very friendly and the service was on time as promised!
I would like to thank the entire service team, specially Jeff and Joe, who had been instrumental in making sure that my Acura RDX 2020 is delivered in the best possible shape and on time. I will keep recommending Acura of Auburn to my friends and acquaintances for any sales or service needs. You guys are brilliant and please keep this habit consistently for times to come. All the best. Shovik
Work was completed very quickly while I waited, first thing in the morning. Jeff even found my coat that I inadvertently left behind and set it aside so I could grab it later.
Geri-Lynn did a great job. Very pleasant and professional ????
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