Very informative and caring!
You should clone Patrick Franks. Professional, courteous, patient Answered all questions and concerns. I dreaded going this morning as not all past experiences have been good. Patrick renewed my faith in your company
Very nice people totally satisfied
Not convinced moonroof was fixed and service tech caused more issues than they resolved. Causing me to bring my car back in. This is a repeat mistake as the same thing happened last year when I brought my car in for the exact same reason. Techs are sloppy and there is no oversight. My car should be in better condition when I pick it up, not worse. I am not sure what will make me completely satisfied after a repeat negative experience.
I wish we would have been notified that our service agreement was expiring. Very disappointed.
Evey was extremely pleasant and professional, I greatly enjoyed working with her.
Your staff in Orland Park is phenomenal! Evey went above and beyond. She was professional but also sincere and real. She definitely is an asset to your staff.
Marco, the young man that gave me a ride home was courteous and a great driver, and for me to say that is something in and of itself!
I would definitely go back. Unlike the dealership off of LaGrange Rd & 55th. Went there once, years ago and never went back.
Every is a superb representative of your business and a great, knowledgeable communicator of services performed on vehicles.
I absolutely loved being taking care of Eve.
She has been so helpful caring and kind through all of this process which has been stressful.
She has brought me piece of mind and a helping hand. Grateful beyond
Words
Phillip was mega nice and very helpful in explaining everything pertaining to my car and how to keep up on its repairs!
Everything seems to be working great. Great job.
Friendly good service from Phillip
Explained everything
All went above what I expected! Thank you so much for keeping me apprised of the situation!
Evey was great! Appreciated her customer service!
He was very professional and well mannered.
David provided me with outstanding service. He listened to issues with my car's electrical system and he kept me informed throughout the appointment. When it was determined my car needed to be serviced after Labor Day he was able to provide me with a loaner. Once service on the car began he kept me informed on the resolution of the problem until completion. I would love to have David as my service agent whenever I have to bring my Forester in for service.
He was terrific and thorough! I greatly appreciated his candor and approach at explaining. Great staff and looking forward to having my vehicle serviced there! Have a great day!
Philip was very professional! When he learned that it was going to take longer than usual to service my car he tracked me down and came to me to explain the delay. When service was finished, he found me and got me checked out right away.
My compliments with appreciation!
The service hasn’t been completed yet but Dave has been great at ordering and scheduling.
Joey did great communicating with me and was very clear on the technicians service recommendations and how they may apply to my vehicles warranty. Great customer service from Joey.
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