It was a smooth process. The problems about the recall were explained and the service agent was very attentive and efficient. I have never been disappointed by the superb service staff
Excellent Service as Usual
Excellent customer service
The whole experience was well done and Gerald Wilson did a great job
Gerald was very prepared when I arrived and very professional in handling this servicing. It took a little over an hour so I was pleased.
I really appreciate Gerald and his amazing work ethic. Thank you!
excellent,friendly and and timely
Gerald was excellent however he was not provided the ability to offer me a loaner vehicle during the service. This was the first time a loaner was not provided to me at Orland Park Audi. Disappointing drop in the level of service.
A yellow fault code happened on my way home. The sensor need to be synced as now I have icon on.
Jonathan himself was very good and communicated each day he was at work. However, when he wasn’t there, I was unable to reach anyone for 2 days to find out what was going on with my car. Seems the servoce department is in need of help or something
Everyone was amazingly nice
Thanks again for your service.
This is the 2nd time I've pick up my vehicle and it was half clean . The inside had not been touch at all nor the windows and half wipe my rims. Once I inform the representative he offer me to wait for someone to clean.I couldn't wait was on my way to work. Even the loaner car could of been cleaner . Thanks
Everything went great I’ll be back when I need service or a new car.
Darius is an Exceptional Representative of your Company. He is proficient; he keeps me updated. He is always Professional & I will appreciate his attention to detail. An Exceptional Representative for your Company
First class process all the way, from schheduling to pick up. Dariusz was potstanding
The waiting room could be cleaner and better equipped if you are asking people to sit for 2hours while you do car maintenance. No outlets to plug into, bad chairs, music going and a tv playing.
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