Audi Orland Park Auto Repair Service

Very professional & informative

Thank you for the professionalism and service

Perfect!!!

Always great service

Excellent service!

Every thing was great it’s always good thanks

Great service as always. Great staff. Ben was great to work with

Was only coming in to have oil change. My fault not paying attention. He caught me off guard. Good sales person!

Gerald is the best. Great service always

Gerald was very helpful in assisting me today.

Mr. Wilson was pleasant & professional.

Excellence customer service

Quick and thorough. I am very pleased with my first visit with audi orland.

First class service all around. Car returned beautifully clean. Loaner was great. Gerald is efficient and personable. I am new to this dealer and very pleased.

Thank you very much Mr Ben

They were late checking the cars in. My appointment was for 7:30; I arrived at 7:20 am; there were already 3 cars inside. Both the valet and service manager let me know they were running behind. However, after entering the service area; the other service advisor waited on the two men whose cars were behind mine. When I asked the manager why they were waited on before me, no explanation was given. The advisor who appeared to be working alone before 8 am took great care of my car. He was at a loss to explain why my car was the 3rd one checked in despite being the first car in the line. After this, the appointment went smoothly with my advisor explaining in great detail about why the check engine light was on and what was done to fix it; by replacing some pump thing regarding fuel vapors. However, I did not appreciate being snubbed about the check-in of the car in the beginning. Usually my Audi service appointments are done exceptionally from beginning to end. Today 4/13/2023 was not the case.

Ben was great I arrived at 730 and he had already arranged a loaner and promised to have my car ready by mid afternoon. Which he did! I’ve had 3/4 BMW and the same number Mercedes and Ben by far is the best service tech that I’ve experienced and this is the first Audi that I’ve owned.

Very informative and work was done in a timely matter

gas tank could have come in quicker. but that's on Audi.

Was very much Satisfied waiting for the recall. Dissatisfied with the recall. It was supposed to happen today the pary was not in he will call when it comes in ron. Later have a good one