Service Center

Real Reviews From Verified Customers

Nicholas M.
5 out of 5
6/13/2023
She was awesome!
Phillip S.
5 out of 5
5/31/2023
Your welcome
Lori K.
5 out of 5
5/18/2023
Fast service! And thank you for washing my car!
Laurie W.
1 out of 5
5/13/2023
Still have issue
Lynnette B.
4 out of 5
5/13/2023
Ron is always respectful, helpful, and informative. Always give the best advice for my vechile. And I enjoy bringing my vechile into the service department at Brown's in Guttenberg. Everyone is so kind from service to paying the bill.
Kevin D.
3 out of 5
5/12/2023
Ron Hefner did a good job on the recall work for our windshield wipers. It has rained since the repair was completed and the wipers have worked just fine.
Dennis R.
4 out of 5
5/9/2023
Ford customer care already asked if I found someone to look in to the service advancetrac fault that I brought my motorhome in for. I told them you were very nice and professional people and should I ever need any further chassis service I was definitely taking my motorhome to you!
Amanda B.
1 out of 5
5/3/2023
I'm not sure why I received this message.. My car is still being repaired
Laura M.
4 out of 5
5/3/2023
Very pleased with the service of my vehicle. I was out of town for a few days and Kayleen got my vehicle scheduled, in and out of the shop and all of my concerns taken care of before I returned from my trip. Brown’s service department is the best!
Michael R.
5 out of 5
4/26/2023
Totally satisfied
Malorie S.
5 out of 5
4/26/2023
Great customer service
Pam O.
5 out of 5
4/22/2023
Kayleen, is very friendly and professional, I’m glad She joined the Ford team!
Marilyn H.
5 out of 5
4/19/2023
Ron is always very helpful.
Jonathan K.
4 out of 5
4/18/2023
Everything was good! Thanks for the immediate service!
Duwane P.
5 out of 5
4/18/2023
Courteous staff Fast service
Pam O.
5 out of 5
4/15/2023
Russ always does excellent customer service, He’s a big asset to Brown’s
Steven R.
4 out of 5
4/13/2023
I need a oil change. Do I need a appointment or can I just stop by?
Terry J.
4 out of 5
4/9/2023
They did a very good job figuring out what the problem was. I’ve had it to multiple mechanics. They have not been able to figure out the heating issue so they did a great job and figuring it out and getting a vehicle to warm up again.
Joseph H.
4 out of 5
3/21/2023
Ron is the best of the best! Always going beyond to ensure customer satisfaction. The dealership is truly lucky to have him!
Deloss S.
3 out of 5
3/11/2023
FRIENDLY SERVICE Dept. Willing to discuss and learn about the Advantages of the NEW Diesel Surburban diesel over the gas 6.2 (If a diesel one is ordered by sales Dept)????????

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