It wasn’t Andrew Tran’s fault, the tech didn’t know how to make the repairs necessary
Everything was fast and great service
Miguel was very professional and adhered precisely to the agreement as
discussed during scheduling. The car was cleaned and was ready to go upon my arrival.
Another great job by a pro team!
Miguel was very profesional, help me with all details about the car, explained the service done in details, lucky to have him as a service advisor
Miguel
I could say so many positive things about him but I will sum it up by saying this. Miguel represents Ferrari at the highest levels, knowledge, professionalism and he loves what he does
Andrew is very good about letting me know what services the car needs and he keeps the paperwork in order as well.
Andrew graciously welcomed us upon arrival and was prepared to bring our 2012 California in for its annual service. He professionally checked us in and initiated service to be completed in a timely manner. Upon service by the experienced technician, Andrew made us aware of some additional services which could extend our future enjoyment of the vintage California. We accepted those recommendations and within a short time the California was ready for pickup. Upon pushing the Start button, we knew the recommendations were warranted as our California roared to life with a beautiful Ferrari bellow! Thank you to Andrew and the Ferrari of Houston team!
Excellent communication and timeliness.
Miguel did a great job keeping me informed along the way. All the work was completed on a timely basis, and done well.
Andrew kept me informed with th progress on my cars.
There should be a check list for std service
Tech did not reinstall odbc cover. It was found on the passenger floor board.
All good. Thank you. I’ll be back with another Ferrari.
Was quick and efficient. Love that. Thank you.
Service was a little slow but everything was addressed properly!!
Great service, even though I have the San Antonio dealership closer, it’s worth the drive to Houston for your service. Thanks!!!
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