Diego was fantastic! He listened to my concerns and addressed each one. He updated me every step of the way. This was very appreciated. Thanks Diego.
Y’all were all very professional and answered all my questions and return my calls Both the body shop in the service shop thank y’all again
Excellent service job well preform by both in service
Michael always giving top customer service !
Work was timely completed and good communication.
Diego Rodriguez was great! He was super professional and seemed like a great genuine human being, I really appreciate all his help.
Michael Ellington always friendly and always taking care of my cars.
Diego was extremely professional and diligent. He followed up on my vehicle and completed the manufactures recalls as well. He was always polite and very service oriented. Made my experience very easy.
Excellent service
Thank you
I like all the employees-Diego, Mike and others. Considerate, well explained information. Our issue is when there is a problem (the AC actuator, and last week, the battery) the dealership service cannot go outside very limited parameters to solve the issues. The AC actuator was not fixed, and has happened again, but Ferrari will not authorize just replacement-meaning if the problem is not currently acting up, there is no other way to solve the issue. For the battery-the service department did not have a warranty battery in stock, especially since the battery was fine when I brought the car in for service maintenance. It also makes it difficult for the employees because they are in a position of not being able to solve the problem timely and easily for them. Again, the employees were patient and considerate with my frustration, and are professional and knowledgeable. Any questions, you are welcome to call me.
Btw, I Love My car. It is a joy to drive and a work of art in its lines and color.
Terrific and efficient communication
Was very satisfied! All 10 s
Diego did a great job. He constantly kept me updated and did a great job of facilitating my service.
Mike did a great job taking care of my issues
Diego did a fantastic job. Very friendly, returned my calls and worked with me to get the correct service pricing that the prior ownership had quoted me. I would highly recommend Diego.
I was completely satisfied.
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