Mark was great and I would really like to thank him and the tech that worked in my vehicle. I spent hours in the phone with Volvo trying to get it to work, even took it to another Volvo service center but someone told me that your service center was the best and u was not disappointed.
Great job by Patrick. Very professional.
I always expect great service and has never been disappointed
A wonderful agent: knowledgeable, people - oriented but does a stressful job well! I think that he was working alone on Wednesday, 032322, but his demeanor was always pleasant. I appreciate him; I hope that the job appreciates him too!!
K. Doogan has been nothing but professional in handling my very frustrating case. I’m hoping this term is a finally
It was my wife who went into the establishment. She nor I, felt welcomed. The representative initially seemed like he didn’t know why we were there. My wife had to tell him several times we had an appointment and had to state several times why we had an appointment. We were told it would take a couple hours for the car, it took 4.5. When my wife went back in to get the vehicle several salespeople were there not one said hi, nobody in that whole dealership, nor service department made her feel welcome. I got the same vibe when I went in with her to drop it off. Also, why ask us if we want a car wash? I thought a oil change and wash was a one time complimentary thing? I guess not. That was the one and only time that we have ever had her car looked at and will hopefully ever be the only time we have to go back.
Thanks for a quick job well done.
This is the reason I continue to return.
Excellent follow up and communications from Samuel.
Mark Konior is absolutely wonderful! He is super efficient & offers superior customer service! On a scale of 0-10, 10 being highest: Mark is a 10!
Great service, very professional and courteous people working there.
Sam was amazing!! He went above and beyond and exceeded my expectations!! I will certainly service my vehicle at this location again.
Dariusz, was very helpful and professional regarding Audi’s factory recall work that was done my car. I would rate him and the service department 10 out of 10.
John S
Service was done in a fairly time matter of a complicated issue it seems like they may have solved it will have to wait and see since the check engine light came on but they never actually figured out why
I really appreciate both Katelyn and Michael. It made my experience palatable.
Gerald is my guy. I have never had a bad experience with Gerald Wilson. He is always pleasant and professional.
David was outstanding from the 1st phone call today, through the repair. Everything was as he stated and the wait time was short. My compliments to David’s professionalism and desire to get everything right the 1st time.
Regards,
David L
Katelyn works efficiently and is cordial. She does a great job and the next time that I visit the service department I hope she is available to help me.
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