The people are what keeps me coming back.
I bought my vehicle from your dealership, and I will have it serviced there as long as I own it.
Very great service and he Is always very nice
David Day does an outstanding job representing the Laura
Buick dealership. I truly appreciate his approach to customer service
David's customer service is top notch
She goes above and beyond
Kyle is always on point about service issues.
Our total time for an oil change and tire rotation was 1 hour and 40 minutes. My hsband had to go request t be processed out
Everything went Great as always
Appreciate Dave's knowledge and assistance in proper maintenance issues and updates concerning scheduled/recommended maintenance.
Took the time to answer some other questions about some of the features of my truck that I didn’t know. I have never had an issue with any of the service writers.
First oil change they left the dip stick loose and oil splattered all over hood of vehicle which caused engine light to go on and off. On 2nd oil change they fixed it and cleaned hood no charge. Second oil change my windshield fluid light still on and they had to be reminded to fill it. So my question is that are they not doing a full check when servicing?
My thoughts are the service department needs to slow down or get more help they are rushing through and not being completely doing all the checks. Everyone is polite but not thorough.
You have great service folks. All are so friendly and accommodating. You are the only dealership that ends in a good day. Thanks to every team member.
My truck was checked with no problems found however I did receive guidance if issues happens again to try and determine cause.
Excellent service provided by David Day. Very pleased. Thank you.
Haley was on TOP of her job, an did every thing that I ask for.
Had an appointment at 8:30am. Vehicle wasn’t pulled in to complete service until 9:06am. My time is also valuable.
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