La persona que me atendió Danel iso su trabajo bien pero los me cárnicos que Atendieron mi carro lo dejaron muy mal la cámara del lado de la puerta de mi carro ya no funciona me mancharon el techo de aceite me rayaron la pantalla del aire acondicionado con un objeto el Esterio me lo dejaron mal acomodado sonido hacia dentro lamentablemente tienen un servicio muy malo de Mantenimiento
Professional, the gentleman got me in and out as quick as possible, also answered all of my questions. Thank you Deon, I appreciate you’re kindness and professionalism.
Andres was very professional. He gave me more than one option and he discussed it with me, thoroughly! His explanation was easy for me to understand and that put me at ease. Great job, Andres! Thank you!!!
The mechanic forgot to move the car to the floor for the Porter once the car was ready so we waited needlessly until close to receive the car! The front desk attendant obviously just filled our papers out and forgot about us also. I felt neglected and taken advantage of simultaneously. Will never be returning. The Porter lady was the only reason we got our car! Bless her
Henry went above and beyond. He is the best. Helped me with everything I was concerned about. You need more employees like Henry. He needs a raise. He was able to find what I really needed. Unlike my first service visit.
Customer service was great!
Kesean was very friendly and helpful in explaining everything related to my car’s first routine service check. I would absolutely return to Honda of DTLA for future service work and hope we have a chance to meet again.
That guy Daniel is cool give him a raise
Deon my service advisor was professional and super nice. He made my fist experience at DTLA Honda a nice one
Good service and great and helpful employees
Patiently explanation for the service items.
My car had scratches on it when I purchased it, a new 22. They said to come back and they would fix the scratches. They ended up fixing them but left a chip and some rough marks on the same door the fixed. Then they applied my paint and fabric protection which is full of streaks! I can’t believe that I went to get things fixed and I left with more things wrong. I’m really upset and I hope they fix this and install a new paint protection, the correct way.
Edwin was really sweet and professional my car came from another dealership and he reminded me of the future services I will be needing and around what mileage! He was very attentive and the service was quick it was my first time getting my 2021 car serviced so I didn’t know much but felt really safe leaving my car and Edwin and my mechanic taking care of my car! Thank u!
Luis was awesome. Attentive and professional. With service advisors like him, I will definitely recommend your dealership to my friends and family. I will obviously return. Thank you
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