Thank u for always getting me right !!!!! In an out
What an amazing service advisor from beginning to the end Deon is awesome and very professional.
El servicio fue bueno y la atención también.
Every time I have come to Honda Downtown service department, I have received the best customer service and car service Thank You!
Pedro ALWAYS goes above and beyond with providing great customer service. I’ve been coming to HONDA DTLA for years, he’s my go to guy. Always looks for whats best for my Honda and explains in very much detail the services provided.
The GUY at HONDAT DTLA
Thank.you.grest.job.and.good.help.
I almost died driving my car with a flashing check engine light in the freeway 30 minutes after I took it out the dealer poor job
Luis was awesome. Helpful and attentive. He deserves a raise as well as the technicians. They deserve so much more
Very disappointed three time going to get the same part replaced and all the 3 times the parts were damaged if I could give it zero stars I would it’s a big company to be putting old parts on a 2021 car and they never helped me just a waste of time if I could return the car I would and go to Toyota at the end my car has a old damage part
Pedro is always helpful with answering all questions-big and small..thank you.
Completely satisfied with car and service.
The problem was not solved in the car after five hours of waiting. And i still have the same problem
My advisor was great. Today was hectic. We waited 2 hrs and a half for my car to get serviced. Apparently you guys do car wash after the services, which I wasn’t aware. The problem was that my sunroof was open during the time that someone from your dealership was washing my car. My car got wet from the inside. The top portion of the sunroof door. Took pictures of that. I called the advisor back, which she offered me a detailed car wash. Whoever is washing the cars should make sure all the windows are closed. I hope this water damage doesn’t affect my upholstery. Your techs or whoever should be more careful. Not happy with my service!!
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