I’ve always had excellent & quality service from Capital City Motors repair shop.
It was explained to me what the process was to check the battery. I dropped the truck off one day in afternoon. Next morning I received a call from shop saying battery was indeed bad. A new one replaced the old one and truck was ready. This battery situation was handled as smooth as I had hoped it would.
Follow up comment: I got zero satisfaction from office management, last time this happened, they said to come to them instead of making negative comment to Lincoln. Capital Motors management failed
Very prompt and courteous service. Service advisor. Chad Cooper was prompt to get my vehicle in and notified me the minute it was done.
Dominik kept me informed about the repairs needed for my F150 pickup and the timeline required. I was provided with a very satisfactory loaner while my pickup was unavailable to me. I appreciated his friendly service. Thank you!
Have always had good service at this dealership.
Chad and crew did a great job fitting me in and getting me back on the road.
Service dept emaployees who assisted me went above & beyond! Thank you so much!
Very friendly and helpful.
Thank you, always a pleasure to work with.
Great service-thanks Chad
He was so very helpful letting me know what was wrong with my car, and helpful in suggesting how I might be able to pay for it. He does an amazing job! I appreciated all his help. He really should get a raise. Thanks a bunch for Chad
Theresa
Took a little longer than I hoped, but not bad. The notice of completion came a couple weeks late... but obviously I had the car.
Excellent customer service and care for my vehicle. Thanks Tyler!
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