A Rod ( Mr Rodriguez) my service advisor is a true professional
He explained In detail what was the issue and fixed
the problem
Truely and frankly Peltier is a 1000 times better than the previous owners
Kindly keep up the frank, true and customer friendly attitude
She was very professional and she got the job done. She was awesome I give her 5 stars ..
Service was fast and efficient.
Adrian took very good care of my soul.
I was EXTREMELY impressed with every person I encountered during my visit. This is my first KIA and I have to say I'm sold on the brand.
The KIA dealerships have been excellent with the up keep of my car. Your’s too! I would trade it in -maybe around December, with you blowing out the 2022’s making way for the new!!!!!! Susan
I was very happy with the work done on my car. It was completed same day.
There is a lack of communication from the sales side to the service side. I was not made aware of my 3 services that were included in the purchase of my vehicle and service was not notified of the purchase so I never received a call to schedule my 5,000 mile service. Also, I liked the video but when I responded about replacing a filter, I never heard back. I don’t actually know if that filter got changed or not. I also asked for an ETA on when my vehicle would be ready and got a response the next day at 11am; I drove my vehicle home the night before. So I am not sure if you are getting messages in the moment or if the system has a glitch.
I have a 2021 Honda CR-V, but I still love my 2014 Kia Optima. And I have always received great service at Tyler Kia. Job Well Done ?
Adrian is great he is honest and tries to help keep your car and great shape i can depend on Adrian on helping getting my repairs done. I have been having my car service at your facility since I moved to this area and Adrian has been the service technician waiting on me.
I hope he stays for a long time.
He should be given an outstanding award for his customer service!
5 stars as a person and she truly enjoys her job
Fast, courteous and efficient.
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