Service Center

Real Reviews From Verified Customers

Thomas D.
4 out of 5
1/27/2022
Whò is Crystsl Gray?
Brian F.
5 out of 5
1/27/2022
Chris was extremely helpful and understanding. Best service department I've ever gotten service at!
Christina R.
4 out of 5
1/27/2022
I received EXCELLENT service from start to end of my deal. This was the second new car I have bought at the dealership. I will be back in the future & until then will be sending anyone who needs an awesome deal y'all's way. Thank you ?.
Amanda D.
5 out of 5
1/26/2022
Christopher was excellent! He was attentive, quick, and completely kind through the entire appointment. I hope to work with him again!
Myra B.
5 out of 5
1/25/2022
Adrian all ways provides great customer service. He handles it in a very professional manner and insure everything is okay before you leave dealerships.
Kellee C.
5 out of 5
1/24/2022
Very nice and helpful
Adrian B.
4 out of 5
1/24/2022
Peltier Kia has the best service dept by far in East Texas. Everyone greeted me with a smile, I even met some new people in service and had a good time while I waited for my vehicle. They even noticed one of my hubcaps was bent and needed to be replaced and replaced it without me even asking. I enjoy bringing my car here and peltier’s service dept is the only one for me.
James S.
5 out of 5
1/22/2022
I am always pleased with the service that I have received ????
Ronald S.
5 out of 5
1/22/2022
I was very impressed with my visit to the dealership. Brian was great! He kept me informed at all times. I felt comfortable and enjoyed your hospitality.
Heidi C.
5 out of 5
1/20/2022
I was very happy with the service I received at Kia. Adrian went above and beyond and provided excellent customer service.
Carolyn L.
4 out of 5
1/19/2022
Just traded my 2021 KIA for a 2022 Kia
Donna S.
2 out of 5
1/19/2022
You had my car since August and neglected to give me my complimentary wash and vacuum. My daughter and I asked about pricing on one of your “As Is” used vehicles, we were too busy to talk with a salesperson, so I just wanted the asking price. The young man came back with a ridiculous price for the vehicle in question and actually laughed in my face when I thanked him. He must think all women are stupid about cars. I had a terrible experience with Crown and was hoping things had changed with the Peltier ownership. I made my first car deal at the age of 18 with Henry Lewis and he complimented my Daddy on schooling me. Please believe I’ve learned more since then. I will keep driving to Dallas to purchase just like I have my last 3 Kias
Tamera B.
5 out of 5
1/19/2022
Peltier Kia of Tyler is great. Eveveryone is awesome.
Francisco M.
5 out of 5
1/18/2022
Emmanuel did an amazing job!
Youngyeon C.
5 out of 5
1/18/2022
Good and nide
Harvey C.
5 out of 5
1/18/2022
He was very polite and kept me informed on where we were in the service process.
Fay H.
5 out of 5
1/18/2022
A-Rod, our service adviser did an amazing job! Great to do business with…actually from sales to service was an outstanding experience!
Shelisha W.
5 out of 5
1/16/2022
He was very sweet an made me feel very welcomed I would recommend when anyone comes in for service ask for Adrian!!
Kathy U.
5 out of 5
1/15/2022
I appreciated very much how informative he was and it’s nice to know some young people still have respect and do their job. The ladies at the checkout were also very courteous.
Grant B.
5 out of 5
1/15/2022
A-Rod was great to work with!

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