Metro Honda Auto Repair Service

Mark was excellent.

Mark Gray was efficient in his work and gave me updates on my vehicle. He's always friendly in attitude and patient with my questions.

Jim was fantastic and gave me faith in car service repairs. Gave me a accurate time on service and made the experience a pleasure

I waited almost an entire day, after I took my car in, and still haven’t heard from the service department, so I had to call them. They needed to keep it another day to test the alarm. When the service advisor called, I had to have him slow down and explain to someone who is not an expert in car mechanics what the issue was. It sounded like he wanted me to buy a $300 shock alarm to replace the one that was on the car. I asked him to slowly explain the difference between the two alarms… I did not even know that I had a second one. Because it’s a 2011, I opted not to pay for a $300 shock alarm. I think if I had just said yes to what he was saying it would’ve cost me an unnecessary $300. I think the service advisors need to slow down and explain things to those of us that are not experts. And a very small point is that the cars are no longer washed.

Thanks to Estela for helping me out with the Honda Pilot.

The Maintenance light was locked on

Always good. No complaints

Very helpful

Estella was great! Straight forward and informative. I usually work with Ernesto, who is absolutely amazing, but Estella really did an excellent job putting me at ease and getting the process started… Logging in my car, determining the issues, etc.

Thank you!

Robert was very helpful, made it everything so simple and welcoming for me.

Excellent service by Mark and service dept.

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He is great an helped me fast an made sure I was taken care of I appreciate his an everything he did for me definitely best service advisor I’ve ever felt with

My service advisor was great help & knowledgeable

Yes, Jim went above and beyond to be very helpful.

Great service advisor and knowledge. He is our go to guy.

Robert went above and beyond in helping me take care of my vehicle. He’s very knowledgeable and attentive to details!

Shuttle service took 1hr and 20 mins for a pick up. There was no communication. Left voice messages for Mr.Grey no response.Had to wait 10 mins to pay bill,mgr could not find invoice. There were black oil smudges on steering wheel, which got on my clothing. Will take my car to another dealer. Very poor service.

Thanks