Fernando took care of my car and helped me through the days providing me with an amazing car for the days they had to work on my car.
Highly professional, courteous, kind, patient
Excellent, above and beyond all expectation! Thank you
Dr Horvath
Staff was very friendly and professional
Always great customer service!
Eric the service manager was very professional.My service advisor Michelle was very professional as well
She went on her lunch and left us in the waiting room. People who came after us got attended to before us. Went looking for her, no where to be found.
Never came and told us the recommendations, which is why we came
In.. said she would email right away after leaving us in the waiting room.
Never received them.
Took over two hours for a basic oil change.
The girl name Diana was nice and vary helpful but the guy who checked my car in his name was Erik , he is rude disrespectful
Diana met me at my vehicle and immediately commenced the check in process. I was provided with a complete explanation of what service was recommended. Diana was polite throughout and showed herself to be extremely competent.
Excellent Customer Service!
Excellent customer service
Eric and Dylan are fantastic.
Rex
Metro Acura’s repair was excellent.
I will continue to use it as I trust technology in the future.
I am happy with the car.
Thank you very much.
Junki H
The service at Metro Acura is always top notch. Fernando was a pleasure to work with, and my service was so quick.
Top of the line service again from both Dylan and Fernando!!! Thank you gentlemen! Both professional, honest and genuinely kind.
Also - thank your mechanics for the speedy service and Howard for the nice was job!
We appreciate your service and your thinking outside the box!
Sincerely,
Mike & Gayle Pendleton
Diana did a great job and was very helpful and personable.
I asked my service rep if there were any specials running on wheel alignment. I thought I had seen an as mailed to me. She said there were not a charged me over $100 for a wheel alignment. When I got home I saw the mail from your Acura Dealership offering a wheel alignment for $69+. Not providing me with this offer is not serving loyal customers well at all.
Fast and convenient service
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