I always love to bring the car to this dealer because they always are very Friendly's and helpful ????
I was very satisfied with my service. Thank you
Diana is very helpful and courteous
Diana is the best service advisor I have ever had.She is why I keep coming back.She is knowledgeable and efficient and such a sweet person.I look forward to coming to Acura Metro every time.
Carol G
Always professional, Very courteous , great job always, thank you Diana
Tis my second time having my vehicle serviced with consultant Diana Gomez, Kudos to Diana for explaining perfectly details pertaining to my service, with sweet and honest disposition.
In my opinion Diana Gomez is a great asset to Metro Acura, her dedication, professionalism and integrity to excel is evident in her willingness to help customers like me, specifically, explaining services performed in my RDX before and after.
Many thanks to you Diana! and thank you Metro Acura for your hard work and excellent service, I am indeed a happy and satisfied customer.
Was very satisfied with the service and also the service rep. (Diana) and salesman angelo took care of us. Will be pleased working with them in the future.
Well done Fernando
Price fair & got loaner vehicle.
Thanks
Thank I for taking care of my car and washing it to make it look beautiful
Hello,
Only one constructive comment: I scheduled the service appointment in person a few days before, as I was in the area.
I spoke to someone who presented themselves as a service advisor and gave them all the information relative to what a wanted accomplished at the appointment. The person said they would 'take care of it'. I left.
When I came for my appointment. There was no record of anything I had said earlier regarding what I wanted done.
Frustrating.
To Frenando's great credit, he very professionally put up with my frustration and recorded everything I wished accomplished.
The car was taken care of perfectly. Fernando personally ensured everything was in perfect order.
I thank him immensely.
Respectfully,
William U
Please remember all staff is the face of Metro in clients eyes. Fernando did well
Great customer service, Dianna definitely represents her company well.
Diana is terrific. Very friendly and welcoming. Very helpful and flexible in meeting my needs.
Service advisor Diana explained every service that my MDX needs in detail. My car experienced a system power failure problem, Acura technician took an extra care to look for the problem. Appreciate their detail service.
She was very helpful, professional, and provided great customer service. Thanks.
Acura needs to get EV’s. They are far behind other car manufacturers. I will be buying in 2023.
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