Brian is always top tier in customer service. WCA always provides excellent service.
Work was completed timely with no surprises
As always Brian was super helpful, responsive and knowledgable.
Brian has been my service writer at least twice, including today. He has been excellent every time.
Thank you Brian for taking care of our MDX. You’re the best. Lynne & Bruce Miller
My service was excellent. Thank you.
Brian is truly the best. He’s honest, thorough and really tries to accommodate my schedule. Great service. You are lucky to have him with you at Acura.
Jesus went beyond the standard B17 schedules maintenance info and help- he helped trouble shoot my Wife’s car play, which was not working at all.
He had a factory reset done to clean it up, had updates added that had not been finished, and even got his personal data cable to find out mine was not working properly.
Thank you Jesus!!!!
You can't. I brought my ZDX in for a Recall Service and a first time tire rotation. Left the car Friday morning. Got a Loaner. The Loaner had a non working microphone issue with Apple Play so I couldn't use my phone properly while driving. But the real problem was the Service Rep told me they couldn't rotate my tires because they couldn't find the tire locks in the boot. They were right there the whole time!!!!!! He didn't tell me this until I showed up today around 11:30 to pick up my car!! So you guys had my car for over 72 hours and no one touched the tires...And the Rep lied to me about the tire lock keys being missing!!! My lease is up in a couple of months too but I won't be back to Wier Canyon Acura.
Brian and the WCA team are the best, got me and out of there quickly!
Brian is great with communication, customer service and handling whatever the repair requires. This time it involved our extended warranty. We are very thankful for his consistent ability to always share the options, keep us in the loop, & coordinating a loaner car.
Always pleased with all aspects of service
The best Acura service we’ve experienced, from NY/NJ to California.
I'd like to speak to the management. This is my 1st time ever becoming upset with my experience at the Weir Canyon service department after 7+ years of faithfully serving my RDX despite the distance I travel for it. I had to wait over a week before filling this afterservice survey... and I'm realizing I'm still quite upset.
Excellent as always! Thank you
Thank you for a seamless update on our zdx. You guys are wonderful!
Jesus really takes care of me and is extremely helpful and most of all honest about providing services. Thank you
Deon
Jesus Avalos, and all your Acura Service Managers, are a pleasure to work with!
Great service and very professional service advisor.
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