Brian is the best! There’s no one else I trust my car with. Always provides excellent service and squeezes me in with my busy schedule. Happy and longtime customer :)
I buy Acura because of the tremendous service, professionalism, and responsiveness provided by Brian.
Excellent communication. Very honest and reliable.
Brian is awesome. He is always great when I bring either of our Acuras in for service. Totally trust him and I am thankful he is our service adviser.
I live only eight miles from an AutoNation Acura dealership in Torrance. But they ****. So I drive nearly fifty miles each way to take my 2017 RDX Advance Package Acura from Redondo Beach to Weir Canyon Acura for service. Even if I only seek an oil change, that's where I go.
Keeping my RDX running great matters to me.
Brian Tritz is the best.
For as long as Brian is there I will be there too.
So grateful for Jesus Avalo, diagnosed issues, gave fair and detailed estimate, communicated well through day and was excellent at pick up. Total satisfaction
Brian at Acura Service has been absolutely fantastic for several years now. He is consistently honest, kind, and accommodating, and I trust his guidance when it comes to maintaining my car. Thanks to his attention to detail and transparency, I’ve had minimal issues over the years and always feel confident that my vehicle is being taken care of properly. Brian goes above and beyond, and his professionalism and genuine care make every service visit a great experience. Acura is lucky to have him.
Like always great service
Jesus provided excellent service, kept me informed.
I appreciate your assistance.
I felt the service itself was good; however, all notifications were handled by email, and I would have appreciated a personal phone call. Additionally, when I had my car towed in, it would have been helpful for someone to acknowledge me and let me know they would be with me shortly.
At that time, another service advisor appeared rushed to leave for lunch, and several people walked by while I was standing there with the tow truck driver, yet no one offered assistance. As someone familiar with customer service in this industry, I feel the overall communication and customer acknowledgment could have been better.
Jesus and Bryan were awesome! Helpful and service work was expertly completed !
Brian is one of the most honest service person I know. He is a big reason, I drive from Irvine to service my RDX.
Brian Tritz did a great job. He had my oil change done in less than an hour with a car wash. He let me know that my car did not need a balance for my tires. Brian made me feel important and that my time mattered.
Brian Tritz does an excellent job of customer service and exemplifies professionalism and integrity and loyalty to his clients. He is an asset to your organization.
Jesus is always attentive and professional. He is courteous and very helpful. He provides excellent service to us every time. Thank you
In and out promptly with a test drive in between.
Brian is EXCELLENT and the BEST! Always consistent when it comes to giving the best seevice to his customers.I always request him as my Service Advisor. Keep up the GREAT job, Brian!!
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