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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1094 reviews 73%
4 star 342 reviews 23%
3 star 23 reviews 2%
2 star 20 reviews 1%
1 star 19 reviews 1%
Review Us
Pat S.
5 out of 5
2/6/2024
Service is always great and I’m so thankful for that.
Ashley A.
5 out of 5
2/6/2024
My visit to the Kia dealership today was very pleasant. Very professional, friendly, knowledgeable, respectful staff. My visit was complete in a timely manner. I highly recommend Kia in Murphy NC.
Tamra C.
5 out of 5
2/1/2024
Great customer service
Chuck M.
5 out of 5
1/31/2024
Great service as always from Jeff and Gene
Treva B.
5 out of 5
1/30/2024
The first service on my Kia Sportage was handled efficiently and professionally. I was treated as a valued customer. Scheduling appointments online is a feature which I appreciate, as well as reminder notifications. The comfortable customer lounge was a “plus.”
Kathy W.
5 out of 5
1/30/2024
Everyone is very friendly and helpful. Always informs you of what was done to your vehicle. Service is always done on a very timely manner.
Beverly C.
5 out of 5
1/24/2024
Gene is the best. Love working with him.
Randy V.
5 out of 5
1/16/2024
Always a great experience.
Charles C.
4 out of 5
1/10/2024
Fast - Friendly -Service. Waiting room was a little chilly.
Lynne C.
5 out of 5
1/9/2024
Quick, comfortable and pleasant….couldnt get much better.
Alana B.
5 out of 5
1/4/2024
You continue to exceed my expectations when I come in for service on my 2023 Telluride. I am always immediately met with a friendly smile and you take my car in immediately and begin work on it. The waiting room is cozy and comfortable where I enjoy relaxing until my car is ready. I get my car back spotlessly cleaned inside and out, work is complete and my car and I are once again thankful that we chose KIA.
Alicia K.
5 out of 5
12/28/2023
none
Jaron W.
4 out of 5
12/23/2023
Jeff Cagle is the highlight of the service department. He treats everyone like somebody, and he is always willing to answer our questions or concerns. To put it like this; if Jeff wasn’t with Lifetime Kia, we would take our Kia to a different dealership for service.
Donna D.
5 out of 5
12/21/2023
As Usual Great Service at Lifetime Kia! Jeffrey Cagle’s team are always dependable and on time!
Carol H.
5 out of 5
12/13/2023
Loved the way he let me know what was going on. He was so nice and polite. Thanks Gene
David T.
4 out of 5
12/7/2023
Gene went out of his way to make sure I got home and m to tell me what was wrong with my car I highly recommend Lifetime Kia
Lynn H.
5 out of 5
12/6/2023
Great job thank you
Barbara K.
5 out of 5
12/2/2023
Great job. Very polite and a thorough checkup. Thank you.
Terry F.
5 out of 5
11/29/2023
Jeff has always provided me with superior service. He has always answered my questions and ensures the service is completed in a timely manner. ******
Mara C.
5 out of 5
11/29/2023
Lifetime Kia has the best service department imaginable. I am 70 years old and have been servicing my cars at the dealerships for all my vehicles for the past 54 years. I have never been this impressed with any dealership’s service department. They are courteous, professional, and delightful to do business with. Many thanks.

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