Service Center

Real Reviews From Verified Customers

Georgia W.
5 out of 5
1/17/2026
Michael Hope was very nice and very professional. Thank you.
Francis T.
2 out of 5
1/15/2026
I did not receive an in progress text. Also, I thought the cost for a new battery was way out of line but I hadn’t much choice. My Outback has under 36k miles.
Jeff B.
5 out of 5
1/15/2026
We were very impressed with the customer service from Jesus. He went above and beyond to help us and work with us with our busy schedule. Having him as part of your staff was a great decision!
Bill H.
5 out of 5
1/14/2026
Hard working team. Very satisfied.
Lorraine T.
5 out of 5
1/11/2026
Great service and friendly employees. Comfortable waiting area.
Richard B.
4 out of 5
1/9/2026
The work was completed in the time that I was told. Everything is back to normal.
Janet J.
5 out of 5
1/7/2026
Patrick in service is AWESOME ‼️
Robert M.
5 out of 5
1/7/2026
Excellent and efficient visit. I was impressed with Jesus’ professionalism.
Joseph M.
4 out of 5
1/7/2026
Michael took great care of me. Executed the maintenance I needed and responded to my special inquiries about tread depth. We revisited those and double check the findings of the tech. I truly appreciate the above and beyond that this service department has done for me over the past three years.
Pat S.
4 out of 5
1/6/2026
Today, for the very first time, I'm very pleased with the performance of my Vehicle. Today, I can honestly say I'm proud to own a subaru. I will highly recommend and encourage others to purchase from and get maintenance only from Norm Reeves of Rockwall. "It's worth the drive." Thank you, Mr. Wortham, for assisting me this morning, for listening to me, and hearing my complaints. I'm also pleased with the excellent services performed by technician Michael Rodriguez. Sincerely, Pat S
Sara P.
5 out of 5
1/6/2026
Yes very much
Rebecca O.
5 out of 5
1/6/2026
Service was great!!! I love my Subaru!
Ann M.
5 out of 5
1/4/2026
Professional service, no hassle. Well done
Billy M.
4 out of 5
1/3/2026
Everything was explained to my satisfaction.
Shelby M.
5 out of 5
1/1/2026
The man who helped me was very nice and made me not anxious :) The service was also done very quickly.
Laura S.
1 out of 5
1/1/2026
When i got my car back my speakers sounded blown
Thomas B.
5 out of 5
12/31/2025
I like doing business with you because I feel I can trust you! Regarding both sales and service.
Jesus O.
5 out of 5
12/30/2025
As always, always a great experience from start to finish. Always a pleasure to be back in for your service.
Barry C.
5 out of 5
12/29/2025
As always, great job, great service team. I continue to tell family and friends what great service I’ve received over these years. Thanks so much for taking such great care of your customers.
Dixie W.
4 out of 5
12/24/2025
A recent Subaru recall on the computer system required that my new car stay for an extended period of time that day. So Jesus Herrera had a loaner car reserved for me, freshly cleaned and ready for me! All arrangements were finalized just in time for me to grab a cup of coffee from their great coffee machine! My car was ready first thing the next morning and my car had been washed for me prior to pick up!! Another great visit with Norm Reeves Subaru SuperCenter!!

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