Jesus Herrera was the absolute best!
Thorough and fair service
Very friendly and respectful
Great service, thank you!
I was very happy to be able to have my vehicle serviced on a walk in basis without much wait time. You were also accommodating with me changing my mind about a repair and able to take care of it on the same visit right away. I was also able to use my coupon for a service discount. Thank you!
Absolutely! My service coordinator was a fabulous listener! She helped me get the services I needed in the timeframe requested. She was a clear communicator!
As always I was treated well and waited comfortably while my vehicle was getting a service.
Alex was great and made sure everything was taken care of and I was satisfied with the work on my car
Felt heard and well taken care of. Chris Pinedo was great! Further reinforcement of being glad I purchased my Subaru at Norm Reeves.
Chris was super friendly and took good care of me and my Ascent.
The servicing of my vehicle was wonderful with the exception that my car was run through the brush wash. I requested that it not be washed due to my bike racks being installed on the roof. When I took possession of my car one of the wheel carriers was raised and the bolt possibly stripped. The brush caught the fork and it was raised up. My husband has not had a chance to see if it is damaged. Please note my record to NOT WASH MY CAR WITH THE BRUSH WASH. I don’t use them at all. Thank you.
The service was great. Thank you Alex.
Beverly H
I received work on the CVT transmission today at your dealership. I climbed under the car tonight to find that the passenger side brake disc cover and break assembly covered in fluid. To the point that the fluid was pooling on the inside of the wheel. I will be calling tomorrow to determine if it's safe to drive the vehicle back to the dealership
I want to thank Christ for checking my car. He did such a thorough job checking my car… hie worked with diligence looking up needed codes; his work was amazing. He did not gave up until the goal was met and my car was fixed saving my cost????. This is what I call GREAT service!!
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