I Wish you had a oil change package like other dealerships. I won’t be back for an oil change since I can get three oil changes for the price of your one at other dealerships.
They were very courteous and explained the problems to me . The service manager made sure I was very happy with the service ,this is my new go to Subaru dealership.
Alex and Lonnie are super employees - and David from a previous visit. Now that is Customer Service supreme! Thanks!
I love my car
The process was super simple and this is coming from a first time buyer
At no point did I feel belittled because I’m a 19 year old I felt like I got the same experience that a experienced car buyer would get so after that
If I ever get another Subaru or recommend one to someone I will definitely be coming here again
John Winters was a great man and very helpful with my vehicle and extremely friendly. I really appreciated his hard work and knowledge. He went above and beyond.
Very well done service appointment
Brook was friendly, kept us informed of the repair status and explained what was done when completed.
Ms. Birkitt was friendly, knowledgeable and prompt. Car ready before promised. She took the time to find out exactly what I wanted done. Can hardly imagine a better ambassador from the dealership to the customer.
Alex always goes above and beyond and exceeds my expectations. He is awesome!!!
I was very pleased that I was out and done very quickly. The windshield wiper which was worn out, and I forgot to mention, was replaced. Thank you for a job well done.
Brooks was very helpful and knowledgeable. She kept me apprised of my auto’s service.
Alex was very professional, stayed in great communication with me. I very much enjoyed working with Alex.
I was very happy with the service you provided
My first time in with my precious 2003 Outback - Alex was terrific, caring and attentive - service was quick and all work done was completely satisfactory. We are now moving all our service needs for our two Outbacks from Sewell to YOU! So glad you are in Rockwall - thanks again - Judy and Brad Schoeneman
The level of service is excellent. I have never been treated so well as I have been in your Servive Dept. I can't say enough good things about Alex or your Dealership. Thank You for caring.
Alex was very kind and communicative throughout my entire experience. He made the service process incredibly easy and stress free. He was very knowledgeable about my car and the services needed and explained them to me as well. He was amazing!
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