Alex is fabulous, polite and a great communicator. I understood what was happening, why it was necessary & how much it would cost.
Alex always provides exemplary service. This time was no exception.
Customer service, the system you use all was excellent and very efficient. Thank you
Thank you for a great service experience. You were knowledgeable, considerate and very helpful. We appreciate
Quick service, nice lounge area with snacks and drinks, with the WiFi I was able to get some office work done while I waited, which wasn’t long.
Brook was everything and more you expect from a service advisor. Look forward to working with her in the future.
I just wanted to let you know that your the best thank u
Brook Birkett provided excellent service. She was knowledgeable and kept us informed on our service.
Matt was most helpful I think he knew how much I loved my car and that I wanted my car to be in top shape he went through every step with me all my concerns he wrote down and when I told him To go ahead with all the work he gave me a Rent-A-Car to go about my day while they did what I ask . This Subaru maintenance place is top of the line it’s so refreshing to have the combination of a kind competent person and a clean beautiful place to get your car in the best working condition you can trust this place ! and I do …
thank you
I appreciated the friendliness and patience of the staff at this Subaru location. Dealing with car issues is always a bit stressful, especially when you have a very narrow understanding of how cars work and the scope of certain repairs. While I would have liked a clearer explanation of the problems my vehicle was facing the first time we discussed the price, I did get a better understanding of the issues after a few further discussions and some research. Thank you for your hard work and understanding.
Totally pleased with service as I had used Sewell in Dallas for many years! Mario kept me advised of every step and answered all my questions!
We always enjoy norm reeves dealership. Brook was attentive and helpful to our needs. Thank you.
Brooke is a+ with guest experience. She does great work with guest coming for the service department. Definitely made my experience worth recommending you for business. Thank you and Brooke for your attention to detail.
Norm Reeves is the only service that will touch my subaru
Excellent and efficient service department. Beyond that, EVERYONE we encountered with the dealership was smiling, cordial, and welcoming. That is refreshing…it must start at the top and permeates the entire enterprise!
Prompt and professionally handled
Great service - thank you
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