I came in for four new tires and alignment. On bill of sale, it shows my alignment was good upon arrival and upon exit my alignment if off. specifically the right rear camber. I attempted to ask the service agent about this and was told the service tech stated computer showed all green but the printout was wrong. My vehicle was the last car of the day and the techs had already left, and i got alot of fast talk from the service agent when i expressed concern. Should at my next oil change inspection camber remains off and/or tire shows uneven wear. I will be expecting this to be corrected by the dealership free of cost as i have raised concerns but was dismised.
Larry is always kind and sensitive when the cost of repairs is unexpected. Larry is courteous and professional at all times.
Thank you, Larry.
Car wasn’t fixed at all!!! Called left multiple messages without any resolution
Great people to deal with
Totally satisfied with the service department and Larry is so nice and helpful with any questions I have.
Donald does good work and pretty good on timing also always glad to take my ford fusion there great service !!!
I appreciate the work they did but wish they could have found out what is wrong with my transmission
larry porter has always provided me with exceptional service and is why i have continued to have my vehicle serviced at don wood ford athens.
Excellent service could not be more pleased
Bradley was very helpful! Car runs and sounds much better. Thanks!
Your email said one question.
Great service as always!!
Larry is one of the main reasons I go to Don Wood to service my 2023 Ram 1500. He always treats me well and has a great professional attitude. I really like dealing with Don Wood in general, I have had nothing but good experiences!
Thank you all for the prompt and courteous staff- much appreciation!
He was very friendly and knowledgeable.
I appreciated his assistance.
Thanks to the staff for excellent and friendly service!
Larry porter and don wood ford do awesome work and very good customer service.
Always satisfied with the service I receive from Larry, he’s the reason I take my car to Don Wood
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