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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Boyd B.
5 out of 5
1/1/2022
Quick and easy in and out. Everyone I had contact with was awesome!
STEVEN H.
5 out of 5
12/31/2021
Miguel is always the best and has the service of our Ford cars and truck in good hands.
Lawrence M.
4 out of 5
12/31/2021
Duane is the best
Teresa C.
5 out of 5
12/31/2021
Thank you for explaining what my van needed . Mr Miguel is very friendly and knowledgeable !!’
Lindsay T.
5 out of 5
12/30/2021
Service was very fast and easy. Excellent service.
Robert B.
5 out of 5
12/29/2021
I have been going to the fleet service at title click for 16 years and have had real bad service. I hope to start a new relationship with Santa margarita ford. I had a very good experience today and appreciate it. Thank you
Lisa M.
5 out of 5
12/29/2021
I’m always completely satisfied with the service and Duane is the best !
Jordan L.
5 out of 5
12/29/2021
Always a positive experience
Menna M.
2 out of 5
12/28/2021
The service from your staff and technicians was fabulous. I was only disappointed in the fact that so many customers were not being asked to observe the mandated mask wearing inside the office. All the staff were properly masked and I’m sad that some customers are disrespectful to the clearly posted messages about masks. Thanks for listening and thanks to your staff for helping keep others safe. I am saddened that the general public does not show them or the other public the same respect.
Tudy T.
5 out of 5
12/28/2021
Friendly, personable, he understood what I needed, he explained what the process was and kept me up to date. Then gave me tips on when to bring the car back for service. A true partner in keeping me safe on the rode and my car running perfectly.
Paige B.
5 out of 5
12/25/2021
Excellent customer service
Mark L.
5 out of 5
12/24/2021
Miguel always gives me 5 star service. He’s genuine & honest & I can trust his advice.
Grant W.
4 out of 5
12/24/2021
Sal is a trusted advisor. I appreciate him
Tiffany R.
5 out of 5
12/24/2021
Fredy was great! Very communicative, friendly and helpful in explaining the services provided. Thanks!
NORYCE S.
4 out of 5
12/23/2021
Up and above my expectations!
NICHOLAS R.
5 out of 5
12/23/2021
Fredy is a trusted service advisor and when I bring my expedition in for service he is the only team member I search out.
James S.
5 out of 5
12/23/2021
The truck was very well taken car of with no hassles at all. I have very high confidence in Santa margarita ford. Fredy did an excellent job
Julie R.
5 out of 5
12/22/2021
Miguel gave me wonderful great FANTASTIC SERVICE, nice he cares, detailed with professional manners, feels very safe having my car service with Miguel in charge. please give him thanks
Stephen M.
5 out of 5
12/22/2021
Duane did a great job!.. he’s always friendly and very helpful !.. thank you again
Paz M.
5 out of 5
12/22/2021
N/a

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