Burke was fantastic. Professional, knowledgeable and friendly. He explained my options and I felt like he really took care of my car and my requests. Just a great all around experience with Burke.
Burke represents Livermore Honda extremely well. He has helped me out twice now with the issues that came up. Thank you Burke..
Thanks again to Mr. Burke for being professional and creating a positive customer experience.
I would need to say he's my favorite in his department.........
It was so nice of him to Uber me back to my place when an unexpected leak became an issue thank God it was under warranty.
I felt comfortable with the space being covid and all.
Looking forward to working with burke again in the future.
Corinne W
Tech had great customer service skills.
Nicely done and quickly too...
Burke provided excellent customer service. Although it took a couple of return trips to get the problem fixed I felt that Burke and the mechanic working on my pilot really wanted to make sure the job was done correctly. I appreciate the time and effort they put into making sure everything was fixed properly. Burke was easy to work with and provided excellent communication. Best customer service ever! Thank you!
Great job, I do appreciate all the effort been made!
Alex and the technician were great and hard working to complete my vehicle in a timely manner. I have always had a great experience with this dealership.
Thank you very much,
Rick and Sandy Smith
Had early morning appointment for a basic b1 service since I needed vehicle to go to work at around noon. I expressed this fact at drop off and was told it would take around 2 hours. 4 hours later, I received a text informing me that they would let me know it was done. After another 1.5 hours, I could not reach anyone by phone for an update (no reply to my text or phone message). Ultimately, my wife called the sales department and got to talk to someone.
Great job Alex he is very helpful and very capable he is an excellent human being!!
Burke and Sean are awesome! Top notch fellas.
Great Service, thank you!
Everyone at Livermore Honda has been a pleasure to deal with.
Sean is amazing. He explained the service that they are going to do. Eric T. Came out to say hi and making sure if I was taken cared of and that is a nice friendly touch. The whole team is very helpful. Livermore Honda team did again. Keep up the great work. You guys have a customer for life and I will let everyone know how professional the whole team are.
We always get excelled customer service from Alex Angeles.
He is always courteous, honest, and professional.
Alex was great. He kept me updates on the status of my vehicle while keeping a safe distance from me.
Very happy with the service provided. The work was completed ahead of schedule and the service department communicated well and often. I would definitely bring my car back for warranty work.
Efficient, accurate, and quick.
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