INFINITI of Manhasset Auto Repair Service

David went above and beyond and was pleasant to deal with.

Andrea was very helpful by explained everything that needed to be done and made sure it was completed in a timely manner.

David Banks is amazing. Friendly and very helpful with suggestions for my vehicle. I’m glad to be served by him every visit to the dealership.

Joe is the best.

Excellent service

His pleasant nature,patience and responsiveness is second to none!!!

Been worrying with Joe for many years. Always great to know the service professional you are dealing with. Joe is focused on client service and is honest and direct about the time needed to service the vehicle. It is because of professionals like Joe that I bring my car to Infiniti of Manhasset

Two negatives: 1. I requested an air filter and an oil filter plus a look at my brakes based on feedback from my last service (oil change) on 8/31/21 that was conducted by Joe. I was mistaken. Instead of an oil filter I meant to request a cabin filter. If my last service was reviewed it would have been noted that I had an oil change 7 weeks ago and another was hardly necessary. Service should have questioned it and advised what filter was actually required and necessary. A waste of time and money. 2. Charging a 4% surcharge for credit card payment at this dealership is not only ridiculous and a disservice to your repeat customers, I can see a cash discount, but an up-charge? How many people use cash today and how many people know exactly what a cost of service will be in advance to have that amount of cash readily available. Both instances appeared to be nothing more than a money grab. I feel taken advantage of by this dealership and it is very disappointing. Your response will be appreciated.

Nice?good job!

Service at Manhasset Infiniti is excellent!

David Banks is very knowledgeable in regards to my Infiniti vehicle and I’m very satisfied with the service I received.

First time customer. Pleased with pleasantness of staff, including receptionist & cashier. Service Advisor, “Joe,” was courteous & thorough. I will return for future service on my vehicle.

Really great service, followed up on all aspects of my service looking forward to dealing with her again!!!!

Great job

Joseph was very knowledgeable and helpful

Joseph is the best !!!! Thank you

Excellent

Nice work

I walked in upset n irritated after the quick n personnel service I received may I add with a smile that my vehicle was serviced superbly n quickly Hats off to the service crew at Manhasset’!

Very good service experience