Service Center

Real Reviews From Verified Customers

Craig M.
5 out of 5
4/17/2023
John’s professionalism, efficiency, expertise and customer focus made my first visit to Norm Reeves Honda a very positive one. I will be back again. Well done! Craig M
Mary Lee.
5 out of 5
4/17/2023
Ok
Joyce S.
5 out of 5
4/17/2023
Terrel was awesome and kept me looped in on the maintenance of my vehicle. He is a great listener and has an awesome easy style when handling customers. A+++
Jo E.
5 out of 5
4/16/2023
My service advisor is great and he always goes above and beyond my expectations.
Ricardo R.
5 out of 5
4/15/2023
Caroline was very nice and professional doing her job, I really appreciate her assistance and help
Martin K.
5 out of 5
4/15/2023
Caroline was friendly and knowledgeable and took my concerns to heart and did a great job! A good reason for me to return to your business!
Barbara O.
5 out of 5
4/15/2023
Professional, knowledgeable and kept me informed. Thank you.
Jim M.
4 out of 5
4/14/2023
I am 100 % sure that Caroline Carter is your best employee. You are lucky to have her and hopefully you never lose her.
Melanie K.
2 out of 5
4/14/2023
I am completely satisfied with the service my car which I love was finished in a timely manner and looked very good. They washed it and vacuumed the inside. I trust Honda and will continue to bring my car there. Thank you for the great service. Everyone is so nice and helpful. I love Honda’s. I had my first oil change and tire rotation, they really stand by what they say, the oil change was free so I paid for the tire Rotation only. Very happy customer.
Janet M.
4 out of 5
4/14/2023
He was on break so Caroline helped me, she didn’t want me to have to wait. She did a great job, very friendly. One of the last times I was there I had to wait for a service rep while others were sitting around. I let the manager know and it seems the problem was addressed. I must say this was the best customer service I have had!! Terrel did help me at the end to check out and bring my car up to the door for me. He was very pleasant. I miss the car wash at the end.
Maria C.
5 out of 5
4/14/2023
Customer Service was I appreciated the most. Keep up the good work ????????
Voip Sysytem.
5 out of 5
4/14/2023
Michael was great!!!!
Shannon L.
5 out of 5
4/14/2023
Great service! Thank you.
John M.
5 out of 5
4/14/2023
Terrel was terrific!
Mark M.
5 out of 5
4/14/2023
Michael was very friendly and professional, providing a complete and easy to understand explanation of the work that needed to be done. He also arranged for shuttle service for my wife and I during drop off and pick up.
Richard D.
5 out of 5
4/14/2023
John was a very helpful person
David D.
4 out of 5
4/14/2023
Never ever experienced a problem with Honda will purchase another when the time comes.
Paula M.
4 out of 5
4/14/2023
Michael Fischetti provided me with exceptional service and kept me informed throughout. He also explained everything that was done with the timing belt replacement process.
Larry C.
4 out of 5
4/14/2023
A suggestion to make the experience better could be to send texts when the service is finished. My phones mailbox was full and Caroline couldn’t leave a message
Debbie M.
5 out of 5
4/13/2023
Friendly and very helpful!

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