I have always been pleased with the service I receive from Millennium Honda. The staff is extremely courteous
One of the best customer service I’ve received at mellinium honda.
Very happy with Clarissa
She is the best
No u almost destroyed my car.. A simple oil change unsecured has left me stranded ina pool of oil. Car had to be towed .
Your staff in very unprofessional. Having g their own private conversation in the presence of the customer they were serving. Additionally the cashier asked me " where is your car. I responded I do not know. She replied " well if you don't know ,how should I. She was very inappropriate
He was very friendly and excellent service .... thanks
Hassan was great, he texted and called to update me and was very professional. Great job!
Thank you Millennium for the excellent service
Very professional and so nice !!????
There was a big discrepancy between the cost Kevin quoted on the phone and the total amount written on my bill when I came to pick up my vehicle. Furthermore, I told Kevin that I have a compromised immune system so I needed to be extremely careful with social distancing when picking up my car. There was zero strategy for social distancing when paying the cashier. There were a bunch of people gathered closely together by the cashier with one customer talking on his phone near the cashier with his mask pulled down. There were no marks on the floor to show customers where to stand six feet apart in line and the cashier’s window is located right in the middle of the busiest flow of people. There was very little space to pass. These issues may be due to poor planning from the top on down, but I felt very nervous and just wanted to get out of there as soon as possible. I didn’t want to spend a lot of time disputing my bill.
Excellent service and caring
Although my issue was not resolved first visit, Claritza was professional and returned my calls for updates promptly.
Although The wait time was 4 hours. After speaking with Dennis I feel confident that the car is safe to drive. He told to what to look for because I had some other concerns and said to bring the car back again if it happens again.
The people that brings the cars out to the customers didn't know to bring my car out. I waited till Kevin saw me waiting. I waited for a while.
When I finished at the cashier and ask for the car key she said to ask the guy that give me the paper when I did he told me to wait in the waiting area, over 20 minutes I wait,I did not even see him back, I went back to the cashier and she was not helpful.
Millennium Honda was unable to diagnose the actual problem of my car.
First he told me it needs to change the spark plugs and ignition coils. I informed him that these parts are brand new as I replaced those only three days ago. Then he told me it needs to realign or replace the engine timing chain/belt and it will cost $2,101.26
I was shocked to hear this kind of baseless fake diagnosis. I also was surprised that how a service center of a renowned automobile company like Honda is unable to diagnose a check engine light problem of it’s own product. I understood that it’s a scam and probably I am going to be financially trapped. Then I decided to take my car back before escalating the issue further. I returned the loaner car back to him. The guy checked the loaner car and found OK and took it back. Then surprisingly, I was asked to pay $162.89 for diagnostic charge!! I was bound to pay this amount to get my car back.
I can not justify why Millennium Honda charged me $162.89 for doing any real diagnosis or any repair to my car. I think I should have gotten a printout of computerized diagnosis but I wasn’t given even I requested for it.
Thank to Mr. Elnawasani who was very nice , even bought a bottle water from the vending machine Used his own money.
Great professional service by Kevin Bake. Also pleased with the mechanics who worked on my car
She was amazing and got my car inspected and on time
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