I got to the service depart on Wednesday way before 5
And I was meet with rude people well some
The person who checked in my car was nice and helpful
Then there was a lot of people telling me they not going to write me up
Because it was close to closing
But I was told before I came that my car would be seen
But they kept speaking out loud about they want to go home and that they not writing my car up
But one person
He would nice he wrote me up but explained that no one will put my battery in
Cause it was close to and that I have to leave my car...
made me waste a whole day
But my problem was fixed
I just hate workers that say this not my job
Or they not working till the end of they shift
Thank you for letting
Me vent and explain
Hope I don’t run into this again
Thank you
Claritza Munoz Castillo was great no complaints about her. One of the vehicles was not fully completed still have problems with it. Will bring it back tomorrow. The car was there for about one week and would think it’s fully completed and checked out before receiving it. Thank you.
He is very young and go extra miles for each and all customers , perfect for multi- task jobs .
We all have little or no knowledge about the deadly venom of COVID-19
Please advice to all employee not to remove “Mask” and rub the face by elbow area to clean the sweat etc , then the whole purpose is gone.
They are your 1st line of defence . Please train them frequently if not daily , remind they also have family at home . So don’t scared them, but teach them to respect their own healths, which comes first . Thanks for re-opening .
I think the staff should remove any paper, plastic, and tags that are put in the car when I pick it up. The steering wheel was dirty, so I had to clean it. The work on my car was great both days I came in the past week.
Jessica provided outstanding service!
Great service and communication thank you
Hassan was very kind and considerate!
I was completely satisfied with my recent service experience with Cedrick. He displayed professionalism and sincerity in handling my request. He is a customer oriented person and wants to provide a very good service to his customers. He is an asset to Millennium Honda. Please keep him there if you want to provide satisfactory service to your customers.
Excellent customer service.
Advisor was extremely helpful an attentive to attention
I was the 10 person there waiting in line since 6:30 for a oil change and it had taken 3 hours long ...
Thanks for a job well done.
I was very impressed and thankful for Hassan’s customer service. He helped me check in my vehicle rather quickly and was able to assist me immediately upon arrival to get my car(which during this time of COVID-19 is greatly appreciated) He was professional and friendly, I hope he is there to assist me again when I need service.
Great service and management. Thank you.
Cedric was my most pleasant experience with Honda. He was friendly, curtous, knowledgeabe and professional the entire time
Only issue I had was I had to return the day after after finding another issue with the car and millennium would t provide a loaner
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