I was nervous about coming due to virus but everything was wonderful. Jeffrey was excellent and made me feel comfortable. Service was great and I am glad I came.
I have been with manhasset Honda for over 10 years and my last experience was not a good one. I came back today to give new management another try. I was pleased with my experience today with Manuel. He was very professional and really listened to my concerns. I will be back in a couple days for other repairs that need to be done.
Other than having to return for the missing wheel nut, no problems.
Jeffrey was a complete gentleman. Jeffrey was welcoming, friendly, respectful and professional. Jeffrey explained all details clearly and gave me his full attention. Empire Honda has a solid employee with Jeffrey Alvarado.
Pleased with the experience at Honda. Very professional, polite and expedient.
I have to return, I am missing a lug by on the right rear tire...
I was handed a packet of papers and no explanation of the findings. I had to search through the papers to find an almost intelligible multipoint inspection checklist. I was told what I needed to have done and prices were not clearly explained. After going outside to retrieve my car, I could not see it. It was still inside the garage. In the past I have found Advantage Honda to be pleasant and professional. I did not find this today.
Very kind , and professional.
The service experience with Jeffrey Alvarado was pleasant and efficient. Thank you.
Mr. Alvarado was very professional, and in my view, an asset to your business.
This is critical since he works in the service department and his job responsibilities bring him in direct contact with the public.
Unfortunately, the delivery of my part was delayed for nine weeks because the part was coming from China, so I lost the use of my car for those nine weeks because I was literally scared to go someplace and then not be able to start the engine.
On the other hand, this stinkin’ virus has kept me from not needing to use my car much.
Able
He was great. Very professional and great service.
Manny was great we had a good
Experience with the repair of our
2012 crv.
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