Very pleasant, professional, attentive service all around.????????????
Very professional and friendly service thanks.
John was extremely professional and helpful. Such a pleasure. Thank you Ford company and John for making my 1st experience so wonderful.
Both gentlemen did a great job.
Fast and great customer service. Kept me updated on my vehicle
Jacob Ortiz did professional job
Dr. Villarreal
My car has been in your shop 11 days. Have left 2 messages for Simon, no response.
The man who helped me at the counter was tremendous. The information I received from him was, to say the least, extremely disappointing. Apparently the OEM low profile tires that came with the Edge ST were only rated to last 20K miles. Tell me, should a nearly $50,000 vehicle be equipped with such crappy tires? I think not. I now need to replace the tires after only 18 months of use. This Is ridiculous, not to mention expensive given that I am locked in to replacing them with similar low profile tires with fairly low mileage ratings. This is criminal. I am NOT happy and may never purchase another Ford product. Note that I was raised in Detroit in a family who was loyal to Ford and it’s products for at least 70 years. Note that I feel ripped off and extremely angry.
Jacob did a great job on my car
Every time I go to the service department, I am greeted by helping hands, but Simon is always professional, steady in addressing any issues I may have and always able to ensure that my vehicles get the service they require. Outstanding service on a consistent basis
Dominick was great as usual. My car looked so good I didn’t recognize it! Thank you for all his help and advice.
She got my car in very when I got there I am very happy thanks again
Simon Catanach is very professional, polite and helpful!
Dominic was Really friendly
Great mechanics with good attitude. Good service overall.
I was a little angry over the original ETA text. I called Estevan and he indicated he would try to do what he could for an earlier p/u time . As promised he did just that and my Lincoln was ready four days early. Good job and will return when shopping for another ford or Lincoln
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