Dominic was very professional and helpful.
Simon is always a pleasure to deal with. He is courteous, knowledgeable and available to answer any questions. The other staff that I have dealt with at Capitol are helpful and friendly. A very satisfactory experience
Simon is an exemplary person his service skills are perfect. I honestly return to your dealership because of two people, Mike Lara in sales and Simon in service
Fantastic service and was very prompt. We had no wait and were taken care of as soon as we arrived!!!
Smooth and quick service, thanks.
Simon was very helpful and I will definitely some back to him for any further service needs.
Engine light went on Oct 19th 2020, my Explorer was taken in for service. I was told my thermostat sensor needed to be replaced. I have called to follow up. Service team has not reached out to me. I've left messages. It's almost been a month and I haven't had any call back.
Simon Catanach is such an asset to your organization. Always professional and helpful in all aspects of his job.
We had a Good Experience. Estevan figured out the problem & to my knowledge it was fixed. Estevan is always so helpful when we have to take our vehicle to get serviced. Very Knowledgeable Employee. You need more employees like him. ????????????
Great custoner service. And top of the line service.
The service is always prompt and the people are helpful and friendly.
Cristal is a top-notch employee and I enjoy seeing her friendly smile whenever I come to the shop. She is knowledgeable, professional, and very efficient in getting the service complete in a timely fashion. Many times she goes on that extra mile to explain the service to me and I really appreciate that!
She very professional and extremely personable and totally helpful.
I no longer own the car that was serviced!! It was not aligned properly!!
I thought she did a good job for you guys
Crystal is an awesome service writer treats me like family. I go to this dealership because i trust her.
Estevan needs to improve his customer care service. Need to communicate more and be on time, as a customer i go to them and rely on their service and professionalism. When they start telling me excuses of why my vehicle is not done in a time is not really my problem
Capital Ford always provides top quality customer service!! Thank you all from the sales team to service!
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