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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Tonya B.
5 out of 5
9/28/2020
Great Job
Luis G.
5 out of 5
9/28/2020
Rene was very knowledgeable and professional. He worked diligently to make sure that my needs were met and that I had a loner car during the repair process. I am very happy with the service he provided.
Yaneth D.
5 out of 5
9/28/2020
Rene was very profesional and helpful
Guillermo N.
5 out of 5
9/27/2020
Rene is excellent. Thanks
Ana A.
5 out of 5
9/27/2020
My new service representative was amazing.
Polly R.
5 out of 5
9/27/2020
Ciro es una excelente persona
Edward G.
4 out of 5
9/27/2020
Good service. Over priced oil changes.
Maria I.
5 out of 5
9/27/2020
Very pleased with the great service. Thank you!
Susana S.
5 out of 5
9/27/2020
Julian was super helpful. Thank you
Ernesto M.
5 out of 5
9/26/2020
Thanks
Jeongman S.
4 out of 5
9/26/2020
Great and kind service
Gabriel S.
4 out of 5
9/26/2020
Saili did a great job and got it done the first time, however I would've prefered a bit more communication especially over the phone as to know what is going on with the vehicle. Other than that the service was great and my Legend is as good as new. On a side note Sebastian helped me out with the Sunbit process in which he was extremely professional and extremely helpful
Yusnier H.
5 out of 5
9/26/2020
Im very happy with the service that i got fron esserman VW service department. Specially to one of the best employee julio sierra, he help me trough the process of fixing my car. I will definitely recomend esserman VW. Keep the good job thank you
James T.
5 out of 5
9/25/2020
:D
Yiselis R.
5 out of 5
9/25/2020
Roberto was great. Amazing service!
Mark M.
5 out of 5
9/25/2020
Great service
Robert V.
4 out of 5
9/25/2020
I trust Ciro completely to provide me with service to operate a safe vehicle. I could not be more pleased with his professionalism and honesty. That is why I keep on coming back. Robert V
Lena W.
5 out of 5
9/25/2020
Thank you so much! The customer service was honestly impressive. You guys all did a fantastic job, but most of all, thank you to Julian for his amazing and attentive service. I would recommend over and over again! Excellent job, we will always use you when we can- even from 150 miles away. Can’t say enough- thank you!
Christine D.
5 out of 5
9/25/2020
Rene was very nice and kept me informed of every step.
Joann S.
5 out of 5
9/24/2020
Rene quite knowledgeable and friendly. Great service and personality

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