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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Maria F.
4 out of 5
11/18/2020
Every issue was addressed and fixed in a reasonable amount of time. Thanks
Alana P.
3 out of 5
11/18/2020
Everything all right, except the delay, The car was supposed to be ready at 1:30 pm and we have to wait for two more hours. No Roberto’s fault tough.
Michael C.
4 out of 5
11/18/2020
Excellent service, friendly staff, issue was fixed promptly. (Push start button replaced)
Ignacio L.
5 out of 5
11/18/2020
Very punctual
Nurian R.
5 out of 5
11/18/2020
Great customer service. Greeted by one of the service managers who helped me even though I did not have an appointment.
Martha P.
5 out of 5
11/18/2020
Excellent
Anthony R.
5 out of 5
11/18/2020
Saiie Tirana is professional, knowledgeable and always courteous. The work was done correctly and finished on time.
Andres V.
5 out of 5
11/18/2020
Appreciate your help! Thanks
Christian C.
5 out of 5
11/17/2020
Julian was great following up with the progress on my car and arranging a Lyft. Great customer service.
Julio J.
4 out of 5
11/17/2020
Service was performed and completed within the promised time.
CETY M.
4 out of 5
11/17/2020
I live in Homestead, I drive to your facility because your customer service. Keep up the good work.
Raquel D.
5 out of 5
11/17/2020
Very professional and knowledgeable.
Santa G.
4 out of 5
11/17/2020
It was better than other dealerships I’ve token my car
Wendy A.
5 out of 5
11/17/2020
She was great! Easy and on time even though I was late. Thanks you!
Jorge F.
5 out of 5
11/17/2020
Happy with her service,thi's my 3 Acura from Esserman,i'm happy customer
CLAUDIA O.
1 out of 5
11/16/2020
I don't think the sound I reported is normal; Pedro took good care of me but I am not satisfied with my car.
Maria D.
5 out of 5
11/15/2020
Rene was extremely helpful and courteous. I was extremely satisfied with the service he provided. Thank you! Maria D
MARISELA V.
5 out of 5
11/15/2020
Great service
Keith C.
5 out of 5
11/15/2020
Great employee. Always willing to help you out.
Alfredo M.
5 out of 5
11/15/2020
Excellent attention!!

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