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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Adriana T.
4 out of 5
3/10/2020
Pls need to know how can I fix the speed warning of 38 miles, need some one to contact me in afternoon hours or send a text explaining how I remove it. Thanks
Ramiro B.
5 out of 5
3/10/2020
It was very nice, car running smoothly 5 stars! Vw is the best!
Nicolas P.
5 out of 5
3/9/2020
Estoy muy contento con el excelente servicio. Y mi agradecimiento a los señores Ciro y Ulloa. Y a todo el equipo ESSERMAN INTERNATIONAL.
Elizabeth G.
5 out of 5
3/9/2020
Daniel was great! He answered my questions and provided an explanation for my concern. I will choose to work with him again.
Travis R.
5 out of 5
3/9/2020
Roberto is a great addition to vw service department! Got me in and out as asked...
Nestor R.
1 out of 5
3/9/2020
The Esserman representative was very nice. The tire pressure indicator pop up a few hours after leaving the shop so there is no doubt the technician didn’t check tire pressure.
Lissette D.
4 out of 5
3/9/2020
Sebastian and the service team went above & beyond! They took care of my flat tire and stayed late to do it. I had a very important doctor appt today that I couldn’t miss and they took care of me with a smile on their faces. It was priceless to me. Forever grateful!
Carlos B.
5 out of 5
3/9/2020
Everything that was done was explained, service was done in the promised timeframe.
Mario D.
5 out of 5
3/9/2020
Andres was very professional,nice,completely nailed,tks
Luis S.
5 out of 5
3/9/2020
Excellent treatment from Roberto.
Diego V.
5 out of 5
3/9/2020
Great service
Marco Z.
5 out of 5
3/8/2020
Nice job
Zuilen C.
5 out of 5
3/8/2020
Julio gives excellent customer service every time he assists me with my car.
Mayda M.
5 out of 5
3/8/2020
He was very nice and explained everything they were gonna do yo my car
Shakea P.
5 out of 5
3/8/2020
Robert was professional, efficient, and courteous. I was provided what was needed with recommendations to make future visits a breeze. I was totally satisfied thanks to Robert!!!
Eduardo P.
5 out of 5
3/8/2020
Very nice Roberto
Jim D.
5 out of 5
3/8/2020
Julio was very helpful and keep me informed with progress.
Rudy R.
5 out of 5
3/8/2020
Very professional and courteous
Eleonora M.
5 out of 5
3/8/2020
Ok
Cesar L.
4 out of 5
3/8/2020
He was very efficient coordinating the required maintenance for my vehicle. Everything ran smoothly and without delays.

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