Robert took care of my son's GTI car battery, which failed today. They also checked the car and my son was quickly back on the road. Robert took care of us.
I will just going to summarized in a sentence.
As long as Ciro is with Esserman VW I will be your customer. He makes the difference.
Saili and the Esserman Acura team were very helpful and provided an excellent overall customer service experience for me from start to finish. A+++ service department experience. Thank you so much!!!!!!! -Anthony R
Rene Fernandez is a very nice person and very professional.
Thank you very much
Great service from Julian and the team at Esserman. Good communication
Really good customer service, staff really friendly and respectful! I was very happy with everyone’s attitude.
Excellent customer service all around but my representative Saili Almeida is exceptional. She’s very knowledgeable and trustworthy. Saili is the reason why I still take my vehicle to Esserman for service, although I own my car and it’s out of warranty I know she will always make solid recommendations.
Thank you!
Julian was very professional
Excellent service! Thanks.
I continue to return to this dealership because Ciro has always been transparent, honest and easy to work with.
It will be my pleasure. Pedeo customer service was great.
Sebastian aquino excellent attention
Leo did a great job. He was professional and thorough. He knew what I wanted and didn’t push me on any other maintenance at this time, but did make me aware of areas I’ll need to address in the future.
Also a nice young man, Breider, approached me about any interest in purchasing a car, which was very clever for him to do. Tell him if we are ever interested I have his card.
Everyone was very friendly, but over an hour and a half for an oil change (which I confirmed would be 30-45 minutes) is a bit ridiculous.
Great team and service , very satisfied.
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