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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Joyce J.
4 out of 5
1/25/2022
Abby was so nice, professional, courteous and knowledgeable. She answered all my questions. ????????????
Rocco P.
5 out of 5
1/24/2022
Great service
Joseph P.
5 out of 5
1/24/2022
I’ve been in for various service visits Katie has always been a big help and has made me feel comfortable, attended to and a valuable customer!
Barabara S.
4 out of 5
1/23/2022
Very efficient, knowledgeable and courteous. She did an excellent job making me feel welcome as I came for my appt several hours early as I was in the area. They brought me right in and took care of my vehicle. Such an added plus they washed it. Especially after the dirt and grime from the recent snow storms. Thank you Kia. Keep up the good work. After many years of having cars I finally have found a place I trust! Thank you!
Charles H.
5 out of 5
1/23/2022
Katie was very friendly and professional. Made it easy as possible.
James A.
5 out of 5
1/23/2022
Katie gets the job done all the time, courteously!
Marsha H.
1 out of 5
1/23/2022
Was charged $90 for an oil change. Only realized when I went to pay my bill, asked why she didn’t inform me ahead of time. Never in the 8 years of owning my vehicle have I ever gotten synthetic oil, had I been told I would have declined, and opted for a regular oil change! Not very pleased with my visit.
Robert S.
5 out of 5
1/23/2022
Katie was extremely helpful and professional. She was very easy going and easy to work with.
Ethel R.
5 out of 5
1/22/2022
I LOVE Torey Troilo and her team. She is the BEST!
Eleazar R.
5 out of 5
1/22/2022
She was awesome and very beautiful. God Bless her for her hard work and atention.
Leslie H.
5 out of 5
1/22/2022
Nice people to deal with friendly people and always do a great job with my car
Jerry F.
5 out of 5
1/22/2022
She was the first person who greeted me when I came in and the last person when I left. She was kind, courteous and very professional for the whole time that I was there.
Jammie S.
5 out of 5
1/21/2022
Never have a bad experience. Staff is always very friendly
Stacie C.
5 out of 5
1/20/2022
Thank you for all your help!
Vincent S.
4 out of 5
1/20/2022
Abigail was very helpful and a pleasure to talk to and to do business with I hope I have her the next time I come in for service and of course she was very knowledgeable about how your service dept works thank you for a job well done
Donna L.
5 out of 5
1/20/2022
I was completely satisfied and Abigail was awesome thank you
Sandy M.
5 out of 5
1/20/2022
Great customer service!!
James S.
5 out of 5
1/20/2022
Dominique was very helpful with my service.
Jennifer D.
5 out of 5
1/20/2022
Great experience and Matt is a great service rep!
Robert K.
5 out of 5
1/19/2022
great service

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