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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Reana O.
5 out of 5
4/19/2022
Torey provided great customer service. She was nice, friendly, and patient! She explained all available services
Gregory V.
4 out of 5
4/19/2022
My service technician was very pleasant and accommodating. He kept me informed with pertinent details necessary to make the best decision. He didn’t push or try for a hard sale for services that were unnecessary. I was very happy with his professional attitude.
Doretta C.
5 out of 5
4/18/2022
Matthew was a perfect 10 today. Kudos to Kia for excellent customer service. Doretta C
George M.
5 out of 5
4/18/2022
Matthew is always polite, and very friendly. Takes his time explaining the bill and work that was done . Always appreciate him
Kaitlyn B.
1 out of 5
4/17/2022
Told the wait would be 30-40 minutes so I did not shuttle home. Ended up waiting an hour and a half, and they did not check the breaks like requested. Had to ask again before i left. Woman said tire was new, receipt said it was patched. Did not get updates while waiting. Was not given receipt until i asked about the tire when already at the car.
Oleg V.
5 out of 5
4/16/2022
Great job ????
Tonya W.
5 out of 5
4/15/2022
Very good staff
Diane B.
5 out of 5
4/14/2022
Very satisfied.
Victoria S.
5 out of 5
4/14/2022
It was an excellent experience as always when I deal with Kia.
Doreen O.
4 out of 5
4/13/2022
From walking in the door to leaving when car was finished I was very happy and impressed with everyone and the service. A great experience all around. Very friendly staff and a comfortable wait.
George H.
5 out of 5
4/13/2022
THANKS ????
Barbara K.
5 out of 5
4/11/2022
She was excellent!
Gwen G.
5 out of 5
4/10/2022
Katie Waldron is an excellent service provider. She explained all aspects of my current service and also went over in detail my next 45,000 mile upcoming service appointment. She is very thorough.
Lydia J.
5 out of 5
4/10/2022
Very helpful,great customer service,friendly and a pleasure to have had Katie to deal with,great job Katie ????????????
Colleen P.
5 out of 5
4/10/2022
Alexandra was very pleasant to work with and most professional.
Barbara P.
5 out of 5
4/9/2022
Always great service Thank you
Hugo M.
4 out of 5
4/9/2022
Very professional and trustworthy staff. Everyone is friendly and always ensures that we are comfortable and that we are satisfied with the service. We love the shuttle option. We travel almost an hour to your dealership because we are so satisfied with your service.
Kelvin A.
5 out of 5
4/9/2022
Very good I was very. Happe
Michelle S.
4 out of 5
4/7/2022
Katie was wonderful as always I just wasn't pleased with the fact that Kia is forcing synthetic oil changes which are expensive on us and saying we have to in order to stay in warranty. I've been doing regular for years now this being forced ????
David H.
5 out of 5
4/6/2022
Thank you for your help

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