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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Samantha A.
5 out of 5
12/16/2023
Matthew was great and his customers service was beyond , KIA should be very proud to have such an amazing employer.
Joseph H.
5 out of 5
12/15/2023
Jeff was amazing! He was so helpful and went above and beyond!
Robin H.
4 out of 5
12/14/2023
Katie is very PROFESSIONAL, & ARTICULATE.
Stephen D.
5 out of 5
12/14/2023
Awesome guys were cool and funny waiting area is cool ..... great cookies
Fabrice F.
4 out of 5
12/14/2023
As I’ve come to expect from Torey, the moment I walked into the service department, she had anticipated my arrival and had me in and out of there within a few moments. When my vehicle was finished she immediately notified me and had me ready to grab keys and leave the moment I got back. 10 **********!! Thank you!
Robert L.
5 out of 5
12/13/2023
Torey’s Service and Follow up with me were just exceptional Phone calls with updates on my Kia Torey is a 10 -10 with her Service Skills Thanks for the Great Service ! Robert
Lucille P.
4 out of 5
12/13/2023
No problem.
Andrew V.
5 out of 5
12/13/2023
Very polite staff and kept me informed.
Miriam P.
4 out of 5
12/12/2023
Dissapointed my car broke down only three months after purchase, but everyone involved has been very helpful.
Kathi N.
5 out of 5
12/12/2023
Matt in the Sevice department was helpful, courteous and friendly.
Cynthia G.
5 out of 5
12/12/2023
Excellent service and Matthew was professional in the handling of my service and very informative
Mary J.
5 out of 5
12/12/2023
Katie was an absolute angel! She went above & beyond. Definitely an asset to your company. Will continue to contact her with any issues or services I may need down the road. Can’t say enough good things about her.
Victor M.
5 out of 5
12/12/2023
Amazing service, will always recommend
Jacqueline W.
5 out of 5
12/12/2023
Service was super quick and Emily was the sweetest!
Merlina M.
5 out of 5
12/12/2023
Service advisor was very professional and courteous. Please give him the feedback! He represented your dealership very well.
Julianne F.
5 out of 5
12/11/2023
EmilyF. Was very nice and she made sure I understood everything that was going to be done with my car. I would absolutely work with her again.
Julianne F.
5 out of 5
12/11/2023
EmilyF. Was very nice and she made sure I understood everything that was going to be done with my car. I would absolutely work with her again.
Donald F.
2 out of 5
12/10/2023
An unfortunate circumstance arise when I came in for a basic oil change which I get every six months. I waited 3 hours for the oil change what happened I have no clue but was taken care of with honable care . Never waited that long there for my oil change.only time I had a bad experience there if I didn't speak up it could of been much longer.thank you. Happy holidays. Mr Don Fenske.
Tammy C.
5 out of 5
12/9/2023
It’s always a pleasure to work with Matt
Nicole D.
5 out of 5
12/9/2023
The warranty work done on my vehicle at Matt Blatt was top tier. Everyone was helpful and kept me informed throughout the entire process. Torey, Elizabeth, and Katie in the service department were amazing! 5 stars

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